Trade Counter Sales/Warehouse Operative

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Trade Counter Assistant & Warehouse Operative to provide exceptional customer service and support warehouse operations. This role is perfect for an outgoing individual who thrives in a fast-paced environment and enjoys engaging with customers. You'll be the face of the company, assisting customers with their orders and providing key product information. In return, you’ll receive a competitive salary, generous holiday allowance, and various perks designed to enhance your work-life balance. Join a company committed to inclusivity and employee satisfaction.

Benefits

25 days holiday + 8 bank holidays

Annual pay award

Excellent bonus scheme

Pension scheme with up to 7.5% contribution

Retail discounts

Cycle to Work scheme

Share Incentive Scheme

Qualifications

• Ability to engage with customers and have some sales experience.
• Knowledge of warehousing processes and manual handling experience.
• Experience in the construction industry with product knowledge.

Responsibilities

• Provide first-class customer service at the Trade Counter.
• Assist with warehouse duties, including picking and packing orders.
• Engage with customers over the phone and in person.

Skills

Customer Service

Sales Experience

Warehouse Processes

Manual Handling

Construction Industry Knowledge

Forklift Licence

Job description

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Trade Counter Sales/Warehouse Operative, London

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Client:

SIG Plc

Location:

London, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

cd2458261637

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

As the UK’s largest specialist merchant of roofing related products and services, SIG Roofing supply industry leading products whilst delivering a quality service to our valued customers. Established for over 40 years with branches throughout the UK from Inverness to Plymouth, we are committed to supporting the industry with a wealth of roofing knowledge and experience.

We are currently looking to recruit a Trade Counter Assistant who will provide first class customer service to all customers ‘over the counter,’ and undertake Warehouse Operative duties as and when required.

What does the role involve?
As Trade Counter Assistant & Warehouse Operative, you will be the face of SIG and will be required to engage with customers both over the phone and in face to face. This is the ideal role for an outgoing and personable candidate who has the confidence to take customer orders and provide key product information to customers visiting our busy Trade Counter. Working closely with the warehouse team, you will have good knowledge of warehouse processes as you will be required to assist from time to time, with picking the correct products and packing orders.

The successful candidate will require:
Ability to engage with customers and have some sales experience
Some knowledge of warehousing processes
Manual Handling experience
Experience in the construction industry, and ideally have product knowledge
Excellent customer service and communication skills
To be dynamic and motivated
To hold a forklift licence (desirable)

In return we offer:
Highly Competitive salary with annual pay award and excellent bonus scheme
25 days holiday + 8 bank holidays. Company closed during Christmas period
A great pension, with SIG contributing up to 7.5% and up to 4x life insurance
Money saving with retail discounts via colleague portal
Cycle to Work scheme
Share Incentive Scheme

SIG is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.