Trade Counter Sales Pro - Whitby (Plumbing & Heating)

Wolseley; Whitby; Remote; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonus potential

Enhanced maternity/adoption leave

Discounts on online & high street

Job summary

Plumb Centre in Whitby is seeking a Sales Assistant to support customers at the trade counter, offer tailored product recommendations, and handle enquiries by phone or email. You will also assist with warehouse duties, stock handling and order picking, contributing to a smooth branch operation.

This full-time role (Mon-Fri 8am-5pm, Sat 1 in 2, 8am-12pm overtime) offers a base salary of £26,695 plus bonus and benefits, with opportunities to grow within the Wolseley Group.

Qualifications

• Knowledge in plumbing & heating is beneficial.
• Proven experience in a face to face sales/customer service position.
• Great communication skills and a customer-first approach.
• Great team player and willing to support in all areas of the branch.
• A full UK Manual Driving licence is preferable.

Responsibilities

• Serving customers on the trade counter by understanding their specific needs and providing product recommendations and quotations.
• Building relationships with customers with the aim of driving repeat business, enhancing customer experience, and maximising lifetime value.
• Responding to customer enquiries via phone & email providing quotes promptly and courteously, with a proactive attitude.
• General warehouse duties including booking incoming stock onto the systems and putting it away and picking & packing customer orders

Skills

Customer service

Sales experience

Communication

Driving licence

Job description

Plumb Centre in Whitby is seeking a Sales Assistant to support customers at the trade counter, offer tailored product recommendations, and handle enquiries by phone or email. You will also assist with warehouse duties, stock handling and order picking, contributing to a smooth branch operation.

This full-time role (Mon-Fri 8am-5pm, Sat 1 in 2, 8am-12pm overtime) offers a base salary of £26,695 plus bonus and benefits, with opportunities to grow within the Wolseley Group.