Trade Counter Sales Pro - Bonuses & Benefits

Wolseley UK Limited; Rugby; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Annual leave

Generous pension (matched up to 9%)

Bonuses potential

Discounts on online/high street

Free healthcare

YuLife app

Cycle to Work

Job summary

Wolseley UK Limited (Plumb Centre Rugby) is seeking a Sales Advisor to serve customers at the trade counter and handle enquiries by phone and email. You will identify customer needs, recommend products and drive branch sales while maintaining high service standards.

The role involves light warehouse duties, manual handling of heavy items, and a 40-hour week Monday to Friday with occasional Saturday mornings. Training is provided, with a competitive benefits package.

Qualifications

• Merchant or industry experience is desirable but not essential, as training can be provided.
• Excellent communication skills and confidence to engage with customers.
• Previous experience in sales or customer service is advantageous.
• A positive attitude and eagerness to learn and grow with the training we offer.

Responsibilities

• Serving customers on the trade counter by identifying their requirements and providing product recommendations.
• Handling customer enquiries via phone and email efficiently, courteously and with a can-do attitude.
• Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers
• General warehouse duties including picking & packing customer orders, unpacking and putting away deliveries and ensuring high standards are maintained in the branch.
• Manual handling of heavy items e.g. boilers, radiators, sinks and toilets.

Skills

Customer service

Sales skills

Communication

Willingness to train

Job description

Wolseley UK Limited (Plumb Centre Rugby) is seeking a Sales Advisor to serve customers at the trade counter and handle enquiries by phone and email. You will identify customer needs, recommend products and drive branch sales while maintaining high service standards.

The role involves light warehouse duties, manual handling of heavy items, and a 40-hour week Monday to Friday with occasional Saturday mornings. Training is provided, with a competitive benefits package.