Trade Counter Sales Assistant

SIG Plc; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

SIG Plc, a leading merchant of roofing products, seeks a Trade Counter Assistant to provide excellent customer service and assist with sales. The ideal candidate should have experience in construction, strong communication skills, and the ability to build customer relationships. We offer a competitive salary, benefits, and a commitment to an inclusive work environment.

Benefits

Highly Competitive salary with annual pay award

25 days holiday + 8 bank holidays

Great pension plan with company contribution

Retail discounts via colleague portal

Cycle to Work scheme

Share Incentive Scheme

Qualifications

• Experience in the construction industry preferred.
• Knowledge of warehousing and yard processes.
• Dynamic and motivated personality.

Responsibilities

• Provide customer service over the counter and on the phone.
• Engage with customers to take orders and provide product information.
• Assist with picking and packing orders as needed.

Skills

Customer service

Sales knowledge

Communication

Job description

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As the UK’s largest specialist merchant of roofing related products and services, SIG Roofing supply industry leading products whilst delivering a quality service to our valued customers. Established for over 40 years with branches throughout the UK from Inverness to Plymouth, we are committed to supporting the industry with a wealth of roofing knowledge and experience.

We are currently looking to recruit a Trade Counter Assistant who will provide first class customer service to all customers ‘over the counter,’ and undertake sales activity as and when required.

What does the role involve?
As Trade Counter Assistant, you will be the face of SIG and will be required to engage with customers both over the phone and face to face. This is the ideal role for an outgoing and personable candidate who has the confidence to take customer orders and provide key product information to customers visiting our busy Trade Counter.

The successful candidate will require:
Some experience in the construction industry, ideally have some product and sales knowledge
Ability to engage with customers and build relationships
Knowledge of warehousing and yard processes, as you will be required to assist from time to time, with picking the correct products and packing orders
Excellent customer service and communication skills
To be dynamic and motivated

In return we offer:
Highly Competitive salary with annual pay award and excellent bonus scheme
25 days holiday + 8 bank holidays. Company closed during Christmas period
A great pension, with SIG contributing up to 7.5% and up to 4x life insurance
Money saving with retail discounts via colleague portal
Cycle to Work scheme
Share Incentive Scheme

SIG is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.