Sales Assistant

Card Factory; Ross-on-Wye; On-site; GBP 18,000 - 24,000; Full time

Job summary

Join Card Factory as a Sales Assistant, where you'll engage customers and manage the fast-paced retail environment. No prior retail experience is needed; we prioritize character and the passion for service. Enjoy flexible arrangements, a supportive team, and a range of employee benefits including discounts and development opportunities.

Benefits

25% colleague discount in-store and online

Financial Education Tools

Salary Advance

Seasonal incentive schemes

Retail Apprenticeships

Access to blended learning content

Discounts across 100’s of UK retailers

Employee Assistance Programme

Qualifications

• Passion for customer service above all else.
• Ability to multitask and manage busy times.
• No prior retail experience necessary.

Responsibilities

• Provide excellent customer service at all times.
• Process sales efficiently while upselling.
• Assist with stock management including deliveries.

Skills

Customer Service

Multitasking

Job description

We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this.

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

• Provide excellent customer service at all times to help each customer celebrate their life’s moments
• Process all sales politely, efficiently and accurately whilst upselling on till products
• Price and merchandise stock and products correctly
• To work with the team unloading and unpacking the deliveries
• To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change.Above all, you’ll be customer focused and will bring your best to the team!

Package Description

About the Company

Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a trueOmni-channel retailer. This strategy sees significant investment into ourcolleagues across the business creating multiple opportunities to join a fast-paced environment and be part ofourexcitingjourney.

In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.

• 25% Card Factory colleague discount in-store and online
• Financial Wellbeing Support
  • Financial Education Tools
  • Salary Advance
• Seasonal incentive schemes
• Opportunity to apply for Retail Apprenticeships
• Access to blended learning and development content
• Discounts across 100’s of UK retailers
• Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

Location 5 Broad Street Ross on Wye, United Kingdom