Trade Counter Assistant / Driver

FEM Logistics; Worcester; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading logistics company is seeking a Trade Counter Assistant / Driver to join their team in Worcester. This permanent role offers a competitive salary and bonus structure, along with opportunities for career progression. The ideal candidate will be passionate about customer service and sales, with strong organisational skills and a valid driving license. Benefits include a healthcare plan, generous holiday allowance, and training opportunities.

Benefits

Free Healthcare plan

25 days holiday plus statutory holidays

Enhanced maternity/paternity benefits

Company pension and employee discounts

Training and development opportunities

Qualifications

• Passion for customer service and sales.
• Confident and proactive in engaging with customers.
• Experience in stock management or trade environment advantageous.

Responsibilities

• Lead by example in branch operations and achieve sales targets.
• Pick, load, and deliver products using company vehicles.
• Support branch activities and ensure health and safety compliance.

Skills

Customer service

Sales

Organisational skills

Proactive engagement

Tools

MS Office

SAP

Job description

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Role Details

• Position: Trade Counter Assistant / Driver
• Hours: 44 per week - Permanent role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday rota
• Salary: £27,936 basic per year
• Bonus/OTE: Up to £31,536 per year
• Benefits: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount

Eurocell is a stock market listed PLC and leader in uPVC products within the building industry. We value our people and seek great team players to grow with us.

Additional Benefits

• Christmas shutdown period
• Occasional Saturdays on a rota basis
• No Sunday openings
• Branch closing at 4:30pm during weekdays
• Free Healthcare plan
• Industry-leading induction and training
• Opportunities for career progression

Role Responsibilities

• Lead by example in branch operations, working closely with the Branch Manager and Supervisor
• Achieve sales targets through trade counter sales, providing product knowledge and excellent customer service
• Pick, load, and deliver products using Eurocell's vehicles
• Plan routes, drive safely, and maintain company vehicles
• Support branch activities and ensure health and safety compliance
• Maintain branch standards including stock and warehouse management

Candidate Requirements

• Passion for customer service and sales
• Confident and proactive in engaging with customers
• Organisational skills and initiative
• Proficient in MS Office and industry software (e.g., SAP)
• Valid driving license; FLT license optional
• Experience in stock management or trade environment advantageous

What We Offer

• Competitive salary and bonus scheme
• 25 days holiday plus statutory holidays
• Free Healthcare plan
• Enhanced maternity/paternity benefits
• Company pension and employee discounts
• Training and development opportunities
• Employee assistance and referral programs