Trackside Quality Technician

Artifex Interior Systems Limited; Birmingham; On-site; GBP 32,000 - 40,000; Full time

Job summary

Artifex Interior Systems Limited in Birmingham seeks a Trackside Quality Technician to act as the on-site quality representative at the customer facility. You will provide real-time containment, inspection, and problem resolution supporting Trackside, ensuring product meets customer, specification, and quality standards.

The role requires responding to quality concerns, coordinating corrective actions with the supplier plant, and supporting continuous improvement.

Qualifications

• On-site Quality role with customer containment and problem resolution responsibilities.
• Experience with quality standards and process control tools (FMEA, control plans).
• Understanding of IATF16949 and ISO 9001 standards is preferred.

Responsibilities

• Provide immediate on-site containment and drive resolution of quality issues at the customer facility.
• Coordinate corrective actions with supplier plant and support continuous improvement.
• Align inspection standards with customer operators and Trackside for production flow.

Skills

Quality standards

FMEA

Control plans

IATF16949

ISO 9001

Process auditing

Product auditing

Data analysis

Excel

Communication

Tools

X-rite colour measurement

Microsoft Office

Job description

Trackside Quality Technician Artifex Interior Systems Limited•Birmingham, United Kingdom, United Kingdom

Artifex Interior Systems is pleased to confirm the below opportunity within our business:

Trackside Quality Technician

We have two roles available which will be based onsite at the customer. Please note this position will be on a 3-shift rotation, alternating weekly between afternoons (14:00-22:00), mornings (06:00-14:00) and nights (22:00-06:00).

Main purpose of the job:

To act as the on‑site Quality representative at the customer facility, providing real‑time quality containment, inspection, and problem resolution directly supporting Trackside. The role ensures supplied product meets all customer, specification and quality standard requirements, while rapidly responding to quality concerns, coordinating corrective actions with the supplier plant, and supporting continuous improvement.

Main missions and results:

• Provide immediate on‑site containment and drive resolution of internal and external quality issues occurring at the customer facility.
• Work closely with customer operators, quality engineers, and team leaders Trackside to align inspection standards and support smooth production flow.
• Ensure approved master samples and reference parts are available Trackside and used as the inspection benchmark for production conformity.
• Implement, communicate, and verify adherence to Quality Alerts and containment actions on the line.
• Escalate quality risks promptly and transparently.
• Initiate temporary/permanent fix to quality problems.
• Provide timely, accurate feedback to the supplier plant on defects and trends.
• Global 8D reporting – using multifunctional team support.
• Support structured problem‑solving activities (e.g. 8D).
• Identify recurring defects and drive improvement opportunities.
• Support refinement of inspection methods, control plans and visual standards.

Preferred skills and experience:

• In depth familiarity with customer requirements and quality standards.
• Working knowledge of FMEA's and control plans.
• Understanding of IATF16949 and ISO 9001 standards.
• Process & Product Audit experience.
• X-rite colour measurement.
• Ability to understand engineering drawings.
• Good communicator at all levels within the business.
• PC skills including Microsoft Excel, Word, PowerPoint and Project.
• Able to generate informative and accurate data.

Note: this is not an exhaustive list. All employees are expected to show flexibility and continued self-development to meet the ever‑changing needs of the business. All job descriptions / vacancy notices will be subject to continual development.

Internal closing date: Tuesday, 27th January 2026. Please note if you apply after this date that you may still be progressed, but depending on the volume of applications we are unable to guarantee the ability to accommodate.

Artifex is an equal opportunities employer and committed to eliminating discrimination and encouraging diversity amongst our workforce. Our aim is that our workforce will be truly representative of all sections of society and each employee feels respected and able to give their best. We oppose all forms of unlawful and unfair discrimination. We are committed to creating an environment in which individual differences and the contributions of all our staff are recognised.