Trackside IT Support Engineer

Lola Cars; Silverstone; On-site; GBP 42,000 - 56,000; Full time

Job summary

Lola Cars, based at Silverstone, is seeking a Trackside IT Support Engineer to join our Formula E team. You will ensure trackside and factory IT systems operate reliably during race and test events and provide hands-on support across equipment, networks, and software.

Responsibilities include deploying event IT infrastructure, configuring workstations, supporting data analysis tools, and maintaining security.

Qualifications

• A relevant IT, computing, networking, or systems-support qualification, or equivalent practical experience.
• End-user IT support experience in fast-paced, event-based environments.
• Familiarity with Windows devices, networking, and security practices.

Responsibilities

• Provide first-line IT support for the Lola Formula E team at the Silverstone facility and events.
• Configure and test event IT infrastructure including networks, cabling, and backup links.
• Set up laptops, engineering workstations, displays, printers, and other user equipment.
• Support software and data access used by engineering and performance groups.
• Troubleshoot hardware, software, accounts, and connectivity with priority for safety-critical events.
• Monitor service availability and coordinate with suppliers for fault resolution.
• Maintain security, accounts, and endpoint protection according to Lola policies.
• Document changes, incidents, and post-event reviews for reliability improvements.

Skills

Troubleshooting

IT support

Networking fundamentals

Windows support

Communication

Calm under pressure

Education

IT qualification or equivalent

Tools

Windows

Linux

Microsoft 365

Endpoint management

Remote-support tools

Job description

The Opportunity

At Lola Cars, we are building something special.

The Opportunity

At Lola Cars, we are building something special.

As one of the most iconic names in motorsport, we design, build, engineer and race world-class race and road cars from our new headquarters at Silverstone, and we need exceptional people behind every part of that journey.

We have a fabulous opportunity for a skilled and highly motivated Trackside IT Support Engineer to join our Formula E team. The successful candidate will play a vital role in ensuring our trackside and factory-based technology, connectivity and engineering systems operate reliably throughout race and test events. This fast-paced position combines hands-on IT support, network infrastructure and problem-solving within an elite motorsport environment, helping our engineers and operations team perform at their best when every second counts.

What You Will Be Doing

Provide dependable, responsive IT support for the Lola Formula E team at the Silverstone facility and during race and test events. Keep the team’s trackside technology, connectivity, engineering workstations, and event-critical services ready and available so engineers and operations staff can focus on safe, effective vehicle running.

• Deliver first-line and hands-on IT support to engineers, mechanics, drivers, and operational staff at the factory, race events, and tests, resolving issues promptly and professionally.
• Prepare, deploy, configure, and test event IT infrastructure, including wired and wireless networks, switches, routers, internet links, cabling, and agreed backup connectivity.
• Set up and support laptops, engineering workstations, displays, printers, docking stations, shared storage, and other user and event equipment.
• Support the IT services and approved software used by engineering and performance groups, including data access, analysis workstations, file services, and collaboration tools.
• Troubleshoot hardware, software, account, connectivity, and peripheral issues methodically, prioritising safety-critical and session-critical work during busy event periods.
• Monitor the availability and performance of trackside IT services, identify emerging faults, keep clear incident records, and elevate issues to specialist teams or suppliers when required.
• Maintain user accounts, permissions, endpoint configuration, patching, anti-malware controls, and other security measures in line with Lola policies and approved procedures.
• Help maintain secure and reliable data exchange between the trackside team and the Silverstone facility, coordinating remote support and access with factory colleagues.
• Complete pre-event checks, software and configuration validation, data backups, recovery checks, and readiness documentation; support orderly service restoration when faults occur.
• Coordinate with equipment, network, software, and event-service suppliers to arrange support, resolve faults, and ensure agreed services are available when needed.
• Manage trackside IT equipment, spares, cables, asset records, and packing lists, ensuring equipment is labelled, protected, accounted for, and ready for transport.
• Provide practical support for event communications, meeting-room technology, displays, and audio-visual equipment as required by the team.
• Handle confidential engineering, commercial, personnel, and partner information responsibly, following data-protection, cyber-security, and information-handling requirements.
• Record and communicate planned changes, service interruptions, and workarounds; maintain accurate system and network documentation. Support event pack-down, equipment return, incident reporting, and post-event reviews, capturing lessons that improve reliability and repeatability.

What We Are Looking For

• A service-focused, self-motivated approach, with a genuine commitment to helping colleagues and taking ownership of issues through to resolution.
• Strong practical troubleshooting skills and a structured approach to diagnosing faults across hardware, operating systems, applications, and networks.
• Working knowledge of IT networking fundamentals, including wired and wireless connectivity, IP addressing, DHCP, DNS, and common network diagnostics.
• Confident supporting Windows laptops and workstations; familiarity with Linux systems, Microsoft 365, endpoint management, or similar tools is beneficial.
• Calm, organised, and effective under time pressure, able to prioritise competing requests and respond positively when event plans or conditions change.
• Clear communication skills, with the ability to explain technical issues and practical workarounds to colleagues with different levels of IT knowledge.
• Careful and methodical working practices, including accurate documentation, asset tracking, configuration control, and timely escalation of risk.
• A sound understanding of cyber-security principles, access control, password hygiene, phishing risks, and the need to protect confidential data.
• Able to work collaboratively with engineering, performance, operations, logistics, factory IT, and external suppliers while maintaining professional conduct.
• Flexible and adaptable, with the resilience to work evenings, weekends, and extended event schedules and to travel internationally when required.
• Practical and resourceful when setting up, moving, and checking IT equipment in garages, paddocks, workshops, and temporary event environments.
• Committed to safe working practices and able to follow event, workshop, electrical, and high-voltage exclusion-zone procedures; no work on vehicle high-voltage systems unless specifically trained and authorised.
• Demonstrates a strong interest in motorsport, Formula E, and the use of technology to support high-performance engineering and sustainable mobility.

Qualifications & Experience Required

• A relevant IT, computing, networking, or systems-support qualification, or equivalent practical experience in an IT support role.
• Professional experience providing end-user IT support, ideally in a fast-paced, event-based, engineering, automotive, or motorsport environment.
• Hands-on experience configuring and troubleshooting Windows devices, user accounts, software, peripherals, and wired or wireless networks.
• Familiarity with network equipment, servers or shared storage, backup processes, endpoint security, and remote-support tools; relevant vendor certifications are desirable.
• Full, unrestricted right to travel internationally for race and test events; a current passport and full driving licence are desirable.

Role, Location & Hours

The role will be based at the Lola facility in Silverstone, with regular travel to Formula E race and test events. The successful applicant must be flexible regarding working hours, including evenings and weekends, to support event preparation, live vehicle running, and pack-down. A normal working week is 40 hours, Monday to Friday, with additional race and test event commitments as required.

Closing Date: 19th October 2026 (we may close earlier if a suitable candidate is found)

Equal Opportunity Employer

Lola Cars is an equal opportunity employer and is committed to fostering an inclusive workplace where all employees are valued and respected.