Tooling Platform Engineering Manager
BT
A complete application in a minute
Tailored resume and cover letter, ready to send.
Benefits offered by this job
Job summary
BT is seeking a Software Engineering Manager to lead a team delivering secure government software contracts and modernising services for UK government clients. You will manage a range of enterprise tooling and ensure high-security compliance while guiding architectural decisions and roadmaps.
You will coordinate cross-functional delivery, foster engineering excellence, and drive innovation across large-scale platforms, with a focus on reducing debt and ensuring reliable, diagnosable services for
Qualifications
- Experience managing enterprise-scale service and network management platforms.
- Leadership coaching and development of application engineering teams.
- Experience delivering in highly secure government/regulatory environments with SC Clearance eligibility.
- Familiarity with Agile, CI/CD, and Scrum ceremonies.
Responsibilities
- Coordinate execution of the engineering strategy and roadmap to support BT’s commercial strategy.
- Lead, coach and develop application engineering teams to deliver high quality tooling on time and budget.
- Oversee technical decisions, architecture and release quality metrics across products and platforms.
- Provide advisory input on complex issues with advanced technical knowledge across sectors.
- Drive the technical roadmap to meet business and partner needs.
- Implement engineering and operational excellence initiatives with measurable performance metrics.
- Influence the application engineering function to pursue innovative technologies and architectures.
- Develop best-in-class engineering for services that are secure, reliable and diagnosable.
- Oversee new architectures, standards and methods for large-scale systems, removing blockers.
- Perform deep data analysis to improve processes and reduce technical debt.
- Support adoption of new architectures and standards for large enterprise systems.
Skills
Tools
Job description
SecureContractsis an organization within BTdesigned to serve the UKGovernement. We are here to underpin public safety and national security.You will be working onmodernisingservicesto government and delivering new contract capabilities as well asmaintainingthe security posture of existing contracts and services.This rolemanages a team of technicalengeersdeploying a range of COTS products tocreate a range of monitoring and management capabilities to UK government with HMG data handling requirements
The Software Engineering Manager coordinates the execution of the engineering strategy and roadmap that supports BT’s commercial strategy through cross functional business partnering andthe participation of a team that pursues innovation as well as engineering excellence.
1.Managesandcoachesteams ofapplicationengineers driving the engineering organisation’s ability to deliver high quality/stable toolingon time and on budget and implementing means of bringing measurability as well as predictability to the engineering organisation’s capabilities.
2. Oversees the execution of technical decisions, technology choices and architecture for a wide range of high-performance products, capabilities, and platforms, effectively balancing short term impact with long-term transformation.
3. Monitors, manages and ensures timely releases from teams by driving compliance with key release quality metrics.
4. Consults on complex and strategic issues using advanced technical knowledge, across wider industry and/or specific sectors, and develops bespoke or leading edge, technically complex solutions (e.g., relating to new, untested technology and/or large-scale impact of products).
5. Drives the implementation of the defined technical roadmap to meet the needs of the business, engineering team, and partner teams.
6. Implements, engineering and operational excellence initiatives, implementing metrics and processes for regular assessment and improvement.
7. Takes a managerial and influencer role in the application engineering function, implementing the technical vision and the pursuit of innovations regarding new technologies, platforms and applications.
8. Develops “best-in-class” engineering for services by ensuring that the services and the components are well-defined, secure, reliable, diagnosable, actively monitored and reusable.
9. Oversees the implementation of new architectures, standards, and methods for large-scale enterprise systems, proactively removing blockers from the team's work.
10. Researches, designs and performs deep dive data analysis, to identify issues and implement ways to improve working processes within the area of application engineering responsibility, such as avoiding and reducing technical debt.
11. Performs complex debugging and troubleshooting of critical issues throughout the design, delivery and hypercare process.
12. Supports the implementation of new architectures, standards, and methods for large-scale enterprise systems.
- Strong experience managing and deploying enterprise-scale service and network management platforms, including ServiceNow, Entuity, TrueSight Network Automation, TrueSight Server Automation, and NetBrain.
- Proven experience leading, coaching, and developing application engineering teams, driving delivery performance, engineering excellence, talent development, and culture building.
- Experience delivering and supporting solutions within highly secure government or regulated environments, with an understanding of security requirements and eligibility to obtain SC Clearance.
- ServiceNow Certified Developer accreditation and hands-on development experience.
- Strong understanding of Agile methodologies, CI/CD, and the ability to facilitate Scrum ceremonies when required.
- Experience defining technical strategy, architecture decisions, and implementing technology roadmaps for large-scale enterprise systems.
- Expertise in engineering automation, tooling optimisation, release management, and reducing technical debt.
- Ability to influence senior stakeholders and collaborate effectively across engineering, operations, security, and business teams.
- Experience overseeing pre-deployment testing, quality assurance processes, and release governance.
- Demonstrated success in mentoring engineers, succession planning, performance management, and building pipelines of technical talent.
- Strong analytical skills with experience performing root cause analysis, complex debugging, and service improvement initiatives.
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.
You can design the package to suit you and your lifestyle. Your core benefits include:
- 10% on target annual bonus
- Access to an online private GP 24/7 for you and your immediate family
- Market-leading paid carers leave with up to 2 weeks off
- Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
- Discounted EE and BT products, including mobile and broadband
- Market leading Pension scheme – 5% from you and 10% from us
- Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
