Tool Hire Customer Service Assistant

Travis Perkins plc; Mold; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading company as a Tool Hire Customer Service Assistant, where you'll assist customers in finding the right tools and managing hiring contracts. With a focus on safety and excellent service, you’ll play a key role in customer satisfaction while enjoying competitive pay and benefits.

Benefits

Annual Bonus

Contributory Pension

Life Assurance

Sharesave Scheme

Staff Discounts

Qualifications

• Natural people person, great with customers and colleagues.
• Ability to learn new systems and skills quickly.
• Friendly, helpful personality.

Responsibilities

• Help customers find tools and arrange hiring contracts.
• Ensure safety while assisting customers.

Skills

Customer Service

People Skills

Mechanical Knowledge

Learning Ability

Job description

Join to apply for the Tool Hire Customer Service Assistant role at Travis Perkins plc.

Joining our family as a Tool Hire Customer Assistant, you’ll help customers find the tools they need and arrange hiring contracts. This could range from earth-movers to drills, but safety will always be your priority. With your support and excellent service, you’ll earn customer praise.

To succeed, you’ll need:

• To be a natural people person – great with customers and colleagues alike
• The ability to learn new systems and skills quickly
• A friendly, helpful personality
• Some mechanical knowledge or an interest in tools and equipment

In return, you’ll have opportunities to advance your career within a large, expanding business rooted in local values. You’ll also receive competitive pay + benefits including an annual bonus, contributory pension, life assurance, sharesave scheme, and staff discounts across the Travis Perkins Group and leading retailers. Our working hours promote a healthy work-life balance—most of our customers enjoy weekends and bank holidays off.

Despite our size, Travis Perkins maintains the values of a family-run business with the ambition of a forward-thinking company. We’re proud to be voted one of the UK’s Top Employers annually since 2010, offering extensive career opportunities across our five leading businesses, operating from over 1,400 outlets with more than 20,000 colleagues.

We’re committed to being an inclusive employer where everyone feels safe, welcome, and confident to be themselves. You be you, it makes us, us.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Wholesale Building Materials