Tobacco Dependency Advisor (QEH)

The Methodist Church in Britain; King's Lynn; On-site; GBP 20,000 - 28,000; Full time

Job summary

Provide CIC is recruiting for a 12-month post supporting the Emergency Department Stop Smoking Service across Norfolk's three acute hospital Trusts. The role focuses on engaging adult smokers, patients and visitors, delivering Very Brief Advice, and offering free vape starter kits to support quit attempts.

The post holder will record engagement and referrals, monitor performance, and maintain follow-up during the 6-week quit period, with monthly targets and KPI reporting, working across multiple

Qualifications

• NCSCT Practitioner training or willingness to undertake tobacco dependency training.
• Relevant health, healthcare or health promotion qualification, or equivalent relevant experience.

Responsibilities

• Promote the stop smoking service across Norfolk's acute Trusts.
• Identify and engage adult smokers, patients and visitors with Very Brief Advice.
• Provide immediate, evidence-based, non-judgemental brief intervention support in an ED setting.
• Offer free vape starter kits for immediate quit attempts.
• Record engagement, quit attempts and referrals for monitoring and reporting.
• Make follow-up calls within 48 hours of engagement and weekly up to a 6-week quit date.

Skills

Tobacco dependency knowledge

Behaviour change understanding

Engagement barriers

Communication skills

Education

NCSCT Practitioner training

Relevant health qualification

Tools

Word

Excel

Outlook

PharmOutcomes

Job description

This 12-month post with Provide CIC supports the Emergency Department Stop Smoking Service, which runs across Norfolk's three acute hospital Trusts. The work centres on engaging adult smokers, including patients and accompanying adults, with brief advice, free vape starter kits and follow-up contact over a 6-week quit period. The post-holder may be asked to work across all three Norfolk sites and must meet monthly targets. Health Care Assistants and those with lifestyle services experience are the stated ideal fit, and lived experience of tobacco dependence is welcomed.

What the job involves

• Promoting the new stop smoking service across Norfolk's acute Trusts
• Identifying and engaging adult smokers, patients and visitors, in the three Norfolk Emergency Departments and giving Very Brief Advice to encourage use of the service
• Giving immediate, evidence-based, non-judgemental brief intervention support suited to the Emergency Department setting
• Offering free vape starter kits for immediate quit attempts, in line with national harm reduction guidance
• Recording engagement, quit attempts and referrals for performance monitoring, evaluation and reporting
• Keeping in contact: calling within 48 hours of engagement and at least weekly before the 28-day quit date, for up to 6 weeks
• Meeting monthly targets and KPIs, adapting delivery to projected outcomes

Qualifications

• NCSCT Practitioner training, or willingness to undertake tobacco dependency training
• Relevant health, healthcare or health promotion qualification, or equivalent relevant experience

Experience

• Experience providing healthcare, health advice or health promotion advice to patients or the public
• Experience working in a healthcare, hospital, community or other customer-facing environment

Skills & knowledge

• Good understanding of tobacco dependency, the health effects of smoking and the benefits of quitting
• Understanding of behaviour change and evidence-based smoking cessation and brief interventions
• Understanding of barriers to engagement

Checks & eligibility

• Car owner and driver

Nice to have

• Use of IT systems such as Word, Excel, Outlook and PharmOutcomes
• Experience engaging people who are ambivalent or resistant to behaviour change
• Evidence of effective team working with a range of professionals or partners
• Experience delivering smoking cessation or tobacco dependency support
• Experience working in an acute NHS or secondary care setting
• Good interpersonal and communication skills, building rapport in a sensitive, non-judgemental way
• Ability to work confidently and sensitively in a busy Emergency Department