TM Lewin - Full Time Assistant Store Manager (New Store Opening)

The Learning Shop; Worcester Park Estate; À distance; GBP 28 000 - 35 000; Plein temps

Avantages offerts par ce poste

Birthday day off

Discretionary bonus

Pension scheme

Private medical cover

Company sick pay

Résumé du poste

TM Lewin is opening a new store and seeks an Assistant Store Manager to join the team. You will support the Store Manager in leading the store, delivering an outstanding customer experience from day one, and building the team to meet targets and standards.

You will be on the shop floor, role modelling excellent service and helping to deliver high-quality customer experiences while contributing to store performance and growth of the brand.

Qualifications

• Experience in retail at supervisor or management level.
• Strong customer service focus and hands-on approach.
• Commercially aware and comfortable working to sales targets and KPIs.
• Organised, reliable and able to maintain consistent standards.
• Motivated to develop into a Store Manager role over time.

Responsabilités

• Lead and develop the store team on the shop floor and support day-to-day performance.
• Open and close the store and maintain standard operating procedures.
• Maintain visual merchandising and brand guidelines across the shop floor.
• Support stock management, replenishment and promotions during launches.

Connaissances

Retail management experience

Customer service oriented

Sales targets & KPIs

Team leadership

Description du poste

TM Lewin - Full Time Assistant Store Manager (New Store Opening)

• TM Lewin - Full Time Assistant Store Manager (New Store Opening)

Job Description:

Pay:c£31.500 per year

Job Type:Full-time (37.5 hours per week), Permanent

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Job Description

About the Opportunity

T.M. Lewin is opening a new store inBluewater shopping centrelater this year, and we're looking for an Assistant Store Manager to join the team.

This is an exciting opportunity to be part of a new store opening, working closely with the Store Manager to build the team and establish standards to deliver an outstanding customer experience from day one.

As Assistant Store Manager, you'll contribute to store performance, team development, and operational standards You'll lead from the front on the shop floor, role-modelling excellent service and helping to deliver a consistently high-quality customer experience.

You'll be actively involved in the day-to-day running of the store, supporting the delivery of results, maintaining standards, and helping to develop the team within a growing heritage retail brand.

About The Applicant:

Key Responsibilities

Team Support

• Support the Store Manager in leading and developing the store team, taking ownership of day-to-day team performance on the shop floor
• Help set clear expectations and maintain consistent performance standards
• Provide coaching and day-to-day guidance to team members
• Deliver excellent customer service and support sales performance
• Lead by example on the shop floor
• Support the team to achieve targets and KPIs

Operations & Standards

• Support day-to-day store operations, including opening and closing
• Ensure compliance with company policies and procedures
• Maintain consistently high standards across the shop floor
• Maintain visual merchandising standards in line with brand guidelines
• Support stock management and replenishment
• Assist with promotions and seasonal launches

About You

• Experience in a retail environment at supervisor or management level
• Confident supporting team performance and addressing issues proactively
• Strong customer service focus with a hands-on approach
• Commercially aware and comfortable working to sales targets and KPIs
• Organised, reliable, and able to maintain consistent standards
• Motivated to develop into a Store Manager role over time, with the capability to take on increasing responsibility

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Further Information:

• Salary circa £31,500 per annum
• Discretionary performance-related bonus
• Birthday day off
• Company sick pay (after probation)
• Pension scheme (5% employee / 3% employer contribution)
• Private medical cover (after probation)
• Opportunity to grow with the business as we expand

About T.M. Lewin

Founded in 1898, T.M. Lewin is a heritage British menswear brand known for quality tailoring and iconic shirts. As we continue to grow our retail presence, we are building strong teams to support the next phase of the business.