Tile Store Branch Leader & Design Trends Expert

Topps Group; Chester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Training & development

No evening / Christmas Eve / BoxingDay

Job summary

CTD Tiles in Chester, now part of the Topps Group, is seeking a Branch Manager to lead a busy retail team and drive sales while delivering exceptional customer service.

You will blend product knowledge with strong leadership and stock management in a fast-paced store environment, ensuring smooth administration and people management. This role offers training and promotion opportunities within the Topps Group.

Qualifications

• Proven experience in a retail management role, preferably in interior design or home improvement.
• Strong leadership and team management skills.
• Excellent customer service and sales skills.
• Knowledge of interior design trends and products.
• Strong organisational and administrative skills.

Responsibilities

• Lead, motivate, and manage your branch team to achieve sales targets and KPIs.
• Sell, advise on, and promote tile and related products to customers and trades, face-to-face and over the phone.
• Represent the CTD brand and drive branch profitability through leadership of a skilled team.

Skills

Retail management

Leadership

Customer service

Product knowledge

Interior design trends

Stock management

Job description

CTD Tiles in Chester, now part of the Topps Group, is seeking a Branch Manager to lead a busy retail team and drive sales while delivering exceptional customer service.

You will blend product knowledge with strong leadership and stock management in a fast-paced store environment, ensuring smooth administration and people management. This role offers training and promotion opportunities within the Topps Group.