Ticket Sales Executive

Vacancies - Sadler's Wells; Royal Borough of Greenwich; Híbrido; GBP 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Programme

Complementary tickets and discounts

Enhanced holiday and time off in lieu

Additional pay for parental and family

Descripción de la vacante

Sadler’s Wells in Greenwich, United Kingdom, is seeking a Ticket Sales Executive to support the Ticket Sales Management team in delivering sales strategies and smooth ticketing operations for Sadler’s Wells and the new Sadler’s Wells East.

The role emphasizes leadership to motivate the team, collaboration with customer service or sales colleagues, and data literacy with Tessitura and data extraction knowledge. The team offers flexible on-site/remote working and a comprehensive benefits package.

Formación

• Experience leading a team and driving performance.
• Customer service or sales experience with a client-facing focus.
• Data literacy with ticketing/CRM systems and data extraction.

Responsabilidades

• Support the Ticket Sales Management team in delivering sales strategies and ticketing operations.
• Collaborate with colleagues across departments to optimise sales outcomes within the venue.

Conocimientos

Leadership

Customer service

Sales

Data analysis

Tessitura

Herramientas

Tessitura

CRM system

Descripción del empleo

We are looking for a Ticket Sales Executive to join our team and support the Ticket Sales Management team in the effective delivery of sales strategies and ticketing operations for Sadler’s Wells.

You will have the following skills and experience:

• Excellent leadership skills with the ability to motivate and galvanise a team to achieve organisational goals
• Experience of working and supporting colleagues in a customer service or sales role
• Data literate with experience of working with a Ticketing or CRM system (preferably Tessitura and an understanding of data analysis and customer data extraction

This is a fantastic opportunity to join us as a Ticket Sales Executive with the opening of our fourth venue; Sadler’s Wells East.

We’re a supportive and hardworking team, working on a variety of projects. We have a ‘smarter working’ approach and encourage both on-site and remote working. Sadler’s Wells benefits include:

• Employee Assistance Programme
• Complementary tickets and discounts
• Enhanced holiday and time off in lieu policy
• Additional pay for parental and family leave subject to eligibility

We welcome all applications by 11:59pm GMT on Sunday 8 November 2026. First stage interviews will take place on Tuesday 17 and Wednesday 18 November 2026. Second stage interviews will take place on Tuesday 24 and Thursday 26 November 2026.

We are committed to building a culturally diverse workforce and actively encourage applicationsfrom Black, Asian and those belonging to ethnic groups that are currently underrepresented within the Arts. Applications from d/Deaf and disabled communities and low socio-economic backgrounds are also welcome.

As a Disability Confident Committed employer, we offer an interview to disabled candidates whochoose to apply under the Disability Confident scheme and meet the minimum criteria for the role. In some circumstances, such as where we receive a high volume of applications meeting the minimum criteria, we may receive more applications than we are reasonably able to interview for any given role. In these circumstances, we will select a fair and proportionate number of disabled candidates who best meet the minimum criteria for the role.

Sadler’s Wells is a PiPA (Parents and Carers in Performing Arts) Charter Partner, striving towards creating a more family friendly working environment.

If youwould like support orhave any queries regarding the formator submissionof the application, please contact us on [e-mail].

We reserve the right to close this vacancy early and without prior notice should we receive a high volume of applications.

If youwould like support orhave any queries regarding the formator submissionof the application, please contact us on [e-mail].