Third Line Support Engineer

Babcock International Group; Bristol; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join a leading company focused on creating a secure world as a Third Line Support Engineer. Engage in fault investigations, manage network incidents, and ensure compliance with security standards. This full-time role in Corsham offers competitive salary and benefits, including a matched pension scheme and employee perks. Ideal candidates will have a relevant engineering degree and experience in IP networks.

Benefits

Matched contribution pension scheme

Employee share scheme

Holiday Trading

Paid leave for volunteering

Payment of professional fees

Reservists special paid leave

Qualifications

• Experience designing and delivering IP networks, ideally with Cisco accreditation.
• Experience in telecoms or satellite communication companies.

Responsibilities

• Provide third line support to the network and undertake fault investigations.
• Manage installation and configuration of new system elements.
• Ensure compliance with UK security requirements.

Skills

IP communication networks

Fault investigation

Network incident management

Education

Degree in relevant Engineering Discipline

Job description

Social network you want to login/join with:

Job Title: Third Line Support Engineer
Location: Corsham, Wiltshire
Compensation: Competitive Salary + Benefits
Role Type: Full time / Permanent
Role ID: SF

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Third Line Support Engineer at our site in Bordon.

The role
As a Third Line Support Engineer, you’ll have a role that’s out of the ordinary. You will be key in the undertaking of fault investigations and performing upgrades and enhancements. You will also support an On-call rota for out of hours support.

Day-to-day, you’ll provide third line support to the network, undertaking fault investigations and performing upgrades and enhancements as well as:

• Responding to customer faults and network incidents
• Managing the installation and configuration of new system elements
• Testing and commissioning new equipment and services
• Ensuring new services and systems meet UK security requirements
• Managing obsolescence within the existing system to ensure the system remains supportable and compliant to security requirements
• Providing third line support to operations teams
• This position involves travel/working across a range of internal and customer sites within the UK and overseas, as a requirement of the role.

This role is full time, 37-hours per week and is based on site in Corsham.

Essential experience of the Third Line Support Engineer

• Experience in the design and delivery of internet protocol (IP) communication networks, ideally with Cisco accreditation
• Worked at a telecoms or satellite communication company

Qualifications for the Third Line Support Engineer

• Degree or equivalent in a relevant Engineering Discipline

Security Clearance

• The successful candidate must be a sole UK national who is able to achieve and maintain Developed Vetting (DV) security clearance for this role.
• Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK ()

What we offer

• Matched contribution pension scheme, with life assurance
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity