Therapist

Champneys; Ashby-de-la-Zouch; On-site; GBP 20,000 - 28,000; Full time

Job summary

Champneys, a leading name in health and wellbeing, is seeking a Spa Therapist to provide high-quality holistic treatments. The ideal candidate will have relevant qualifications, excellent customer service skills, and a passion for enhancing guest experiences. Join a team dedicated to continuous learning and personal development, with access to fantastic benefits and career progression opportunities.

Benefits

Health, Wellness and Wellbeing incentives

Champneys experiences (e.g., spa days)

Access to a private social media platform

Discounted stays for family

Complimentary Spa Day on probation completion

50% discount on Champneys products

Discounted membership to health clubs

Qualifications

• Massage experience essential.
• Holds relevant qualifications in beauty therapy.

Responsibilities

• Provide a first-class service with a range of treatments.
• Maximise treatment and retail sales to meet targets.
• Deliver exceptional customer service exceeding expectations.

Skills

Customer Service

Therapeutic Treatments

Holistic Treatments

Sales Maximization

Education

Level 2 & 3 NVQ in Beauty Therapy

Job description

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At Champneys, our passion is health and wellbeing, and our therapists are at the heart of that vision, we pride ourselves on our exceptional teams, therapists that are the best in the business. We pride ourselves on developing from within, which is why we invest in our learning and development opportunities. We invest from grass roots, demonstrated through our highly successful Champneys Apprenticeship scheme, through to our Spa Therapists, Senior Therapist, and our Premier Therapist Journey.

As a Spa Therapist, some of your responsibilities will include:

• Provide a first-class service and deliver the highest standard of a range of therapeutic, holistic, wellbeing treatments including facials, massages and nail treatments.
• Maximise treatment and retail sales to ensure targets and KPIs are achieved.
• Deliver exceptional customer service which exceeds guest expectations.

In keeping with our aspiration to develop from within, our Premier Therapist Journey is a highly sought after programme which is the natural progression from Senior Therapists. Our therapists who are successful in their Premier Therapist application will be trained in a wide range of highly skilled treatments to hone their craft and will be entrusted to look after our Champneys VIPs.

Central to our ethos of continuous improvement is our team of dedicated in-house trainers. These experts are committed to guiding our therapists to unlock their full potential, providing support in refining skills, conducting consultations, offering homecare advice, and prioritizing self-care.

We require candidates to hold a Level 2 & 3 NVQ in Beauty Therapy or an equivalent qualification. Massage experience essential.

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App technology for all our essential forms
• In house social media connecting our Champneys Family
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our Hotels or Resorts
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs