Theme Park Cleaning Supervisor

Crealy; Exeter; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Friends & Family passes

Discounted tickets

Flexible shifts

Career development

Job summary

Crealy is seeking a Cleaning Supervisor to lead a Park Services team focused on maintaining the highest cleanliness standards across the resort. You will train and mentor up to 15 cleaners, ensure health and safety compliance, and act as an ambassador for guest experiences throughout the day.

The role requires flexible hours, weekend and holiday work, and a proactive, guest-focused approach in a fast-paced environment.

Qualifications

• Experience leading a team of cleaners.
• Minimum 3 years in cleaning/janitorial/custodian work (preferred).
• Knowledge of safety and risk management controls and procedures.
• Excellent organisational skills.
• Full driving licence (essential).

Responsibilities

• Ensure health and safety compliance across the department, including handling of chemicals, machinery, manual handling and lone working policies.
• Stock control, auditing and ordering using purchase order system.
• Direct supervision of up to 15 cleaners with training, development and mentoring.
• Hands-on, front-line operational duties as required.
• Perform regular facility audits to maintain high cleanliness and presentation standards.
• Support other departments across the resort (Engineering/Maintenance, Rides, Grounds, Food & Beverage).
• Lead by example and maintain a high standard of guest experience.

Skills

Team leadership

Training & mentoring

Attention to detail

Job description

We are looking for a highly motivated experienced Cleaning Supervisor with a passion for maintaining excellent standards of cleanliness and with a keen eye for detail, to manage our Park Services Team, alongside our Park Services Manager.

You will be supervising a team of cleaners on our Theme Park, always ensuring the highest levels of hygiene and cleanliness standards. Along with training and providing on-going support to the team you will personally act as an ambassador throughout the day, helping to create first-class experiences for our guests.

Duties of the Roles

Ensure full compliance across the department in accordance with Health and Safety regulations including the handling of chemicals, use of machinery, manual handling and lone working policies.

Stock control, auditing and ordering using purchase order system

Work directly with a team of up to 15 cleaners to ensure full training, development and on-going mentoring

Hands-on, front-line operational duties as required

Perform regular facility audits, ensuring cleanliness, presentation and maintenance standards are to a high level

This role offers varied support to the rest of the operational departments across the resort, including our Engineering/Maintenance, Rides, Grounds and Food & Beverage teams

Excellent attention to detail and superb leadership skills are essential for this role

About You

A confident, outgoing team-player with a ‘can-do’ attitude

Desire to work in a fast-paced environment

Proven ability to work on multiple projects simultaneously and multi-task as needed

Adept in communicating with both employees and guests and able to perform well under high business demand

Be physically able to be on your feet for extended periods whilst walking across the Theme Park litter picking, rolling large bins, or restocking toilet facilities,

Help maintain the parks presentation.

Able to lead by example

Flexible to work varied hours (between 7.00am-11.00pm) throughout the year. This role also requires the successful candidate to work weekends, bank holidays and in school holidays.

Skills & Experiences:

Experience of leading/supervising a team

Minimum of 3 years’ experience working in cleaning/janitorial/custodian role [preferable but not essential]

Knowledge and understanding of safety and risk management control systems including formulation of training and safety procedures

Great organisational skills

An ability to drive standards throughout both the theme park and resort

Full driving licence (essential)

The Details

Hours:

There are two shift patters for this role 7:00am – 2:00pm and 2:00pm – 11:00pm Seasonal role, including weekends, school holidays, and Bank Holidays. Shifts will be rostered in advance,

Perks:

Friends & Family passes, discounted tickets, flexible shifts, and great opportunities for career development.

Start dates:

Various throughout the year—

Requirements:

Proof of right to work in the UK (birth certificate or passport) and contact details of a reference.

Why Join Us?

If these values inspire you and you’re ready to bring energy, passion, and smiles to our guests, we’d love to hear from you!