Theatre Scheduler

www.healthjobsuk.com - jobboard; Manchester; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading NHS Trust in Manchester is seeking a Theatre Scheduler to enhance surgical scheduling services. The role involves managing patient appointments, ensuring compliance with waiting time targets, and supporting the scheduling team. Ideal candidates will possess strong communication skills and experience with IT systems.

Qualifications

• Experience with waiting list management and NHS targets.
• Ability to work independently and within a team.
• Knowledge of PAS, Medisec, Ormis or similar systems.

Responsibilities

• Support the scheduling service for surgeries efficiently.
• Manage patient inquiries and ensure confidentiality.
• Input data accurately into relevant systems.

Skills

Communication

Time Management

Organizational Skills

Tools

IT Systems

Database Management

Spreadsheets

Job description

Employer Manchester University NHS Foundation Trust Employer type NHS Site MREH/Withington Town Manchester Salary £24,625 - £25,674 per annum (pro rata) Salary period Yearly Closing 08/06/2025 23:59

Theatre Scheduler

Band 3

Job overview

To contribute to providing a high quality and efficient surgical scheduling service for patients, and consultant teams across the Royal Manchester Eye Hospital and Withington Cataract Centre. To ensure that patients receive their surgical interventions within appropriate timescales according to their clinical need, national waiting list targets, and Trust priority.

As instructed by the Team Leader, the Theatre Scheduler will support the Theatre Scheduling Team, including the pre op service, and act as a point of contact for patients and colleagues.

Departmental Duties

• Booking of preoperative appointments, when required.
• To ensure that strict confidentiality is maintained in all aspects of the work generated through the office in accordance with Trust Policy.
• Responsible for adherence to Trust policies and maintaining awareness of policy relating to the management of complaints
• Dealing with patient enquiries and complaints, responding within an agreed timescale, and referring the enquiry to the line manager where appropriate
• To work with the multidisciplinary team, ensuring co-ordination of admissions and effective communication.
• Undertake any training as required to complete the tasks associated with the job role.
• Participate in department development as appropriate and participate in departmental meetings

Main duties of the job

Main Duties and Responsibilities

The following duties to be performed under supervision

• To support the work of the theatre scheduling service to provide a high quality and efficient theatre scheduling service in a timely manner
• To add patients to the waiting list, and arrange admissions for elective procedures appropriately, using the PAS system
• To input onto ORMIS in line with policy and procedure, ensuring data is accurate and available well in advance of surgical dates
• To promptly escalate any issues to line manager
• To understand and work to the Trust policy and national waiting time targets on RTT, planned, and elective waiting times and to escalate exceptions to line manager.
• To assist in dealing with complex telephone enquiries regarding theatre scheduling promptly and efficiently, escalating, and referring on as necessary.
• To provide team cover and support in the preparation of information and appointments as a part of the theatre scheduling and pre op teams
• To attend regular meetings and appointments with consultants concerning their waiting list pressures and theatre access, as required.
• To contribute towards the development of good working practice, according to standard protocols.
• To undergo training, where appropriate
• To work flexibly to ensure that the theatre scheduling team operates effectively.
• Ensure that all health records are appropriately tracked and securely stored whilst in the department, according to Health Records Policy

Working for our organisation

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [e-mail] .

We’re looking forward to hearing from you!

Person specification

Skills and Abilities

• Good written and verbal communication skills
• Ability to prioritise own workload, as agreed with line manager
• Ability to work individually without direct supervision.
• To work within a team, and individually according to Team priorities, as instructed by line manager

Knowledge and Experience

• An understanding and/or experience of working to National and Trust targets, including waiting lists and RTT reports
• The post holder must be able to demonstrate knowledge of waiting list management
• Experience of IT systems
• Knowledge of Database and Spread sheets
• Previous experience with PAS, Medisec, Ormis or similar systems

Training

• Continuous professional development, e.g., time management, organisations skills
• Risk management, e.g., data protection, Heath Records, Moving and Handling
• Health and Safety procedures
• Customer care

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.