The Woodspeen - Waiting Staff

TN United Kingdom; Newbury; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking an experienced Waiter/Waitress to join their team. This role plays a vital part in delivering exceptional dining experiences, where you'll provide personalized service, showcase menu knowledge, and work collaboratively with colleagues. If you thrive in a fast-paced environment and have a passion for food and customer service, this opportunity offers a supportive culture with plenty of growth potential. Enjoy benefits like complimentary meals, a workplace pension, and access to various discounts, making this a rewarding place to build your career.

Benefits

Complimentary meals during shifts

Life Assurance

Opportunities for progression

28 days holiday

Referral bonuses

Perkbox discounts

Reward programs

Workplace pension scheme

Employee assistance programs

Cycle to Work Scheme

Qualifications

• Passion for food and beverage, excellent communication, and teamwork skills.
• Proactive, hands-on approach with exceptional attention to detail.

Responsibilities

• Provide attentive and personalized service for a flawless dining experience.
• Know the menu well to assist guests with their choices and upsell items.

Skills

Customer Service

Communication Skills

Teamwork

Attention to Detail

Time Management

Education

Leaving Cert

NVQ Qualification

Job description

Position Overview

We're looking for an experienced and dedicated Waiter / Waitress to join our team and play a key role in creating a wonderful dining experience for our guests.

Key Responsibilities:

• Exceptional Service: Provide attentive and personalised service to ensure a flawless dining experience for our guests.
• Menu Knowledge: Know our menu well, including ingredients and cooking techniques, to help guests with their choices.
• Presentation: Serve dishes with style, pour wine accurately, and create memorable dining moments.
• Teamwork: Work well with colleagues to ensure smooth service.
• Upselling: Recommend featured items, drinks, and wine pairings to enhance guests' experiences.
• Stay Cool: Handle high-pressure situations calmly and professionally, referring to the line manager if necessary.

Hours per week:

45

Qualifications:

• Leaving Cert level education or above
• NVQ qualification or equivalent
• Passion for food, beverage, and customer service
• Excellent communication and teamwork skills
• Exceptional attention to detail
• Proactive and hands-on approach
• Ability to work autonomously and as part of a team
• Excellent time management

Additional Information:

WSH Restaurants fosters a family-feel culture with development and progression opportunities. Our benefits include:

• Complimentary meals during shifts
• Life Assurance
• Opportunities for progression within the company
• 28 days holiday, increasing with service
• Referral bonuses through our "Recommend a Friend" scheme
• Access to Perkbox discounts on gym memberships, travel, shopping, gadgets, and more
• Reward programs, long service awards, recognition, and incentives
• Workplace pension scheme
• Employee assistance and wellbeing programs
• Cycle to Work Scheme

If you love providing excellent service and want to join a fantastic team, we'd love to hear from you!