The Woodspeen - Head Waiter

TN United Kingdom; Newbury; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated restaurant supervisor to enhance the dining experience. This role is perfect for someone with at least a year of experience in a quality restaurant, who is passionate about food and customer service. You will lead by example, training new team members while ensuring exceptional service standards are met. With opportunities for progression and various employee benefits, this position offers a chance to grow within a supportive team. If you thrive in a fast-paced environment and enjoy connecting with guests, this is the perfect opportunity for you.

Benefits

Complimentary meals during shifts

Life Assurance

Opportunities for progression

28 days holiday

Referral bonuses

Access to discounts via Perkbox

Reward programs

Workplace pension scheme

Employee assistance programs

Cycle to Work Scheme

Qualifications

• At least 1 year's experience in a quality restaurant.
• Passion for food, beverage, and customer service.

Responsibilities

• Provide exceptional service to guests and assist in food and beverage services.
• Nurture and develop new commis waiters.

Skills

Customer Service

Teamwork

Communication

Attention to Detail

Time Management

Education

Leaving Cert level education

NVQ qualification

Job description

Job Description

We are looking for an experienced and dedicated restaurant supervisor to assist the restaurant managers in the day-to-day running of the restaurant and to deliver exceptional service to customers.

The supervisor role is ideal for an experienced waiter who prides themselves on product knowledge, providing excellent service, and connecting with each guest. The successful candidate will set an example for other waiters and help nurture and train them to excel.

Minimum requirements:

• At least 1 year's experience in a quality restaurant

About the Supervisor role:

• Provide exceptional service to guests
• Participate in the delivery of all food and beverage services
• Assist in setting up the restaurant and events
• Nurture and develop new commis waiters
• Adhere to all company policies and departmental procedures/trainings
• Coordinate with key personnel to ensure food and service standards meet company standards
• Handle guest requests courteously and effectively, referring to the line manager if necessary

Hours per week: 45

Qualifications:

• Leaving Cert level education or above
• NVQ qualification or equivalent
• Passion for food, beverage, and customer service
• Excellent communication and teamwork skills
• Exceptional attention to detail
• Proactive and hands-on approach
• Ability to work autonomously and as part of a team
• Excellent time management skills

Benefits include:

• Complimentary meals during shifts
• Life Assurance
• Opportunities for progression within the company
• 28 days holiday, increasing with length of service
• Referral bonuses through our recommend a friend scheme
• Access to discounts via Perkbox
• Reward programs, long service awards, employee recognition, and incentives
• Workplace pension scheme enrollment
• Employee assistance and wellbeing programs
• Cycle to Work Scheme

If you are passionate about providing excellent service and want to join a fantastic team, we would love to hear from you!