Test Centre Administrator

Prometric

Greater London

On-site

GBP 18,000 - 22,000

Part time

14 days+

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Job summary

Prometric is seeking a Test Centre Administrator in London to supervise candidates, ensure secure testing, and support centre operations. The role requires handling arrivals, verification, and safeguarding procedures with a customer-focused approach.

You will work part-time with flexibility to cover other test centers, contributing to a safe, efficient testing environment and maintaining high service standards across shifts.

Qualifications

Customer service experience
Ability to meet commitments
Flexibility regarding hours and covering other test centers
Excellent interpersonal skills
Ability to operate as part of a team
Responsive to management requests

Responsibilities

Receive test candidates and centre visitors on arrival
Check identification and entitlement
Monitor candidates to ensure a secure testing environment
Sign candidates in/out of the testing room
File irregularity reports for unusual situations or complaints
Provide security at the facility and manage keys as required
Operate test centre equipment and related hardware
Support operations and technical staff with data communications
Operate DVR, camera, phone system and alarm as required
Participate in Prometric QA, audits and team initiatives
Maintain cleanliness of the Test Centre
Highlight health & safety issues proactively
Complete accreditation exams and training sessions

Skills

Customer service

Interpersonal skills

Team player

Flexibility hours

Responsiveness

Job description

Job Title: Test Centre Administrator

Reports To: Test Centre Manager

Location: London

Hours of Work: 40 hours per month, Monday - Saturday

Contract Type: Perm, part-time

SUMMARY

To supervise test candidates to ensure the efficient invigilation and execution of testsat Prometric test centers.

COMPANY BACKGROUND

Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.

DUTIES & RESPONSIBILITIES

To receive test candidates and test centre visitors upon arrival.
To take required security/verification precautions of test candidates on arrival by checking identification and confirming license entitlement, eligibility, etc.
To monitor candidates by performing regular walk-throughswhilst they are taking tests, in order to ensure a secure testing environment.
To sign test candidates in/out of the testing room.
To file irregularity reports for unusual situations or complaints.
To provide security at the testing facility by ensuring all locks and security systems are properly used.
The TCA may also be responsible for holding keys to the testing facility.
To operate computer hardware and other test centre equipment.
To support operations and technical personnel with data communications.
To operate a DVR, digital camera, telephone system, and alarm system as and when required.
To actively participate in Prometric quality assurance, audit programs and other company exercises and initiatives as a flexible team player.
To maintain the cleanliness of the Test Centre
To ensure a safe workenvironment and to proactively highlight any health & safety issues.
To complete TCA accreditation exams and take part in training sessions as required.