Test Centre Administrator (Bristol, UK) (24926)

Pearson; Bristol; On-site; GBP 14,000 - 16,000; Part time

Job summary

Pearson is hiring a Test Centre Administrator in Bristol to manage the exam process. Responsibilities include greeting candidates, verifying their identification, and ensuring testing procedures are followed.

The role requires flexibility to work various shifts, strong attention to detail, and school qualifications in English and Maths. Experience with Microsoft Office is advantageous. Join our dedicated team to deliver excellent candidate experiences.

Qualifications

• Experience in customer service or similar roles preferred.
• Ability to work in a quiet environment and monitor closely.
• Must be flexible to work varying shifts and days.

Responsibilities

• Welcome, greet and check-in customers/test-taking candidates.
• Proctor candidates during exams and maintain security procedures.
• Troubleshoot technical issues in the Test Centre.

Skills

Attention to detail

Customer service

Microsoft Office

Education

School qualifications in English and Maths

Job description

About the Role

We are now hiring for a Test Centre Administrator to join our successful team in Bristol.

Your Opportunity

• Minimum 8.25 hours per week.
• Pay rate: £13.60 per hour, paid monthly.

Your Responsibilities

In this important position, you will be required to:

• Welcome, greet and check-in customers/test‑taking candidates.
• Comply with all exams testing security and procedures and follow company policies using careful judgment.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor / invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
• Perform housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.

This role offers an opportunity to gain experience working with diverse professional teams and ensuring a positive candidate experience. Availability for a variety of shifts, including early, late, and weekends, is required.

Our Successful Applicant

The ideal applicant is a friendly and professional team‑player with school qualifications in English and Maths. Advantage: experience with Microsoft Office (Word, Excel, Outlook).

Must be flexible to work different days and times, comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and noticing details from a distance. Should be able to sit for long periods and escort candidates to and from exam/testing rooms.

Job Details

• Job: Test Center Operations
• Job Family: LEARNING CONTENT DELIVERY
• Organization: Assessment & Qualifications
• Schedule: PART_TIME
• Workplace Type: On-site
• Req ID: 24926

Equal Opportunity Employer

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit, and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [e-mail].