Test Center Administrator (Chichester)

Pearson; Chichester; On-site; GBP 17,908 - 20,664; Part time

Job summary

Pearson is hiring a Test Centre Administrator in Chichester on a limited‑term contract. The role involves welcoming candidates, proctoring exams, and ensuring exam procedures are followed with strict security and accuracy. You will verify IDs and assist candidates through the testing process.

The position requires adaptability to shifts, attention to detail, and proficiency with Microsoft Office; travel within reasonable distance to Chichester is expected.

Qualifications

• Administrative or customer‑facing experience in a busy, multi‑tasking environment.
• Strong attention to detail and confidence in a quiet testing environment.
• School qualifications in English and Maths.
• Experience with Microsoft Office (Word, Excel, Outlook) is an advantage.

Responsibilities

• Welcome, greet and check‑in customers/test‑taking candidates.
• Comply with all exam testing security and procedures and follow company policies with careful judgment.
• Verify customer/candidate personal identification documents and explain the exam testing process and rules.
• Proctor and invigilate candidates while they complete their exam/test.
• Troubleshoot with internal departments, such as IT, to fix any technical issues in the Test Centre.
• Perform housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.

Skills

Administrative experience

Customer-facing experience

Attention to detail

Flexible shifts

Education

High school qualifications in English and Maths

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Title

Test Centre Administrator

Overview

We are hiring a Test Centre Administrator to join our team in Chichester.

Opportunity

• Limited‑term contract (6 months), with possible extension.
• Minimum 8.25 hours per week; more hours may be available due to business needs.
• Work schedule: Mon–Tue–Wed 07:30‑16:15, alternate Tue 10:20‑19:15, alternate Sat 07:30‑12:15, 3‑hour lunch cover shifts.
• Candidates should be within a short travel distance of Chichester.
• Rosters are provided with a minimum of 14 days notice.
• Pay rate £13.60 per hour, paid monthly in arrears.

Responsibilities

• Welcome, greet and check‑in customers/test‑taking candidates.
• Comply with all exam testing security and procedures and follow company policies with careful judgment.
• Verify customer/candidate personal identification documents and explain the exam testing process and rules.
• Proctor and invigilate candidates while they complete their exam/test.
• Troubleshoot with internal departments, such as IT, to fix any technical issues in the Test Centre.
• Perform housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.

Qualifications

• Administrative or customer‑facing experience in a busy, multi‑tasking environment.
• Strong attention to detail and confidence in a quiet testing environment.
• School qualifications in English and Maths.
• Experience with Microsoft Office (Word, Excel, Outlook) is an advantage.
• Availability to work a variety of shifts any day Monday through Sunday, including early mornings, late evenings and weekends.
• Ability to sit for long periods of time and escort candidates to and from the exam/testing room.

Equal Employment Opportunity

Pearson is an Equal Opportunity Employer and a member of E‑Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [e-mail].