Test Centre Administrator (Leicester, UK) ( 25070)

Pearson; Leicester; On-site; GBP 5,834 - 6,400; Part time

Job summary

Pearson VUE is seeking a Test Centre Administrator to support a secure exam environment and provide excellent service to test-takers. This 12‑month fixed‑term maternity cover includes Saturday shifts and flexible hours.

You will welcome candidates, verify IDs, proctor exams, resolve technical issues with IT, and keep workspaces clean. Strong attention to detail and teamwork are essential, with Microsoft Office experience a plus.

Qualifications

• Friendly and professional team-player.
• Strong attention to detail and ability to monitor restricted behaviour.
• Flexible availability for a variety of shifts, including weekdays, weekends, and evenings.
• Good experience with Microsoft Office (Word, Excel, Outlook) is an advantage.

Responsibilities

• Welcome, greet, and check-in customers/test-takers.
• Comply with testing security and procedures, using careful judgment.
• Verify identification documents and explain exam rules.
• Proctor/invigilate candidates during the exam.
• Troubleshoot technical issues with the IT department.
• Perform housekeeping duties such as vacuuming floors and sanitizing workstations.

Skills

Attention to detail

Customer service

Teamwork

Flexible shifts

Microsoft Office experience

Education

English and Maths qualifications

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Test Centre Administrator

As a Test Centre Administrator at Pearson VUE, you will play a crucial role in ensuring a secure exam environment and delivering exceptional customer service to test‑takers.

Your Opportunity

• 12‑month fixed‑term maternity cover contract
• Saturday work required: minimum of 2 Saturdays in every 4
• Committed hours: at least 8.25 hrs per week
• Pay: £13.60 per hour, paid monthly in arrears

Your Responsibilities

• Welcome, greet, and check‑in customers/test‑takers
• Comply with testing security and procedures, using careful judgment
• Verify identification documents and explain exam rules
• Proctor/invigilate candidates during the exam
• Troubleshoot technical issues with the IT department
• Perform housekeeping duties such as vacuuming floors and sanitizing workstations

Requirements and Qualifications

• Friendly and professional team‑player
• School qualifications in English and Maths
• Strong attention to detail and ability to monitor restricted behaviour
• Flexible availability for a variety of shifts, including weekdays, weekends, and evenings
• Good experience with Microsoft Office (Word, Excel, Outlook) is an advantage

Legal and Equality Statements

Pearson is an Equal Opportunity Employer and a member of E‑Verify. Employment decisions are based on qualifications, merit, and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you have a disability and are unable to access our career site, you may request reasonable accommodations by emailing [e-mail].