Tesco Travel Money Advisor

Travelex; North Shields; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Private Medical

Dental

Critical Illness Insurance

Wellbeing screenings

Flexible shifts

25 days holiday

Monthly bonus

Pension plan

Career development

Job summary

Tesco Travel Money Advisor at Tesco North Shields is a part-time, permanent role with 9 hours per week. The role involves welcoming customers, understanding their travel money needs, and providing expert guidance on our products and services.

You’ll work in a fast-paced environment handling foreign exchange transactions and online orders, delivering excellent service every day. We offer a supportive team atmosphere with flexible shifts and a monthly bonus.

Qualifications

• Excellent customer service and communication skills.
• Ability to listen and understand customer needs.
• Positive can-do attitude and willingness to learn.

Responsibilities

• Welcoming customers and delivering first-class service.
• Understand customer travel money needs and provide expert guidance.
• Process foreign exchange transactions accurately in a fast-paced environment.
• Work with the team to meet targets and maintain high standards.

Skills

Customer service

Communication

Active listening

Team player

Tools

POS system

Job description

Tesco Travel Money Advisor – Tesco North Shields

Hours per week : 9 hours

Salary: £13.50 per hour + Monthly Bonus

Contract: Permanent, Part Time

A job where you can grow, connect, and make a real impact

At Tesco Travel Money,in partnership withTravelex, wepride ourselves on delivering fantastic customer service andhelping ourcustomers start their journeys with confidence. As a TravelService Partner,you’llbe part of a friendly team in one of ourBureau, supportingourcustomerswith theirtravel moneyneeds and delivering brilliant service every time.

Whetheryou’relooking to build your skills, take on new challenges, or grow your career, this role offersa great placeto start.

What the job involves

• Welcoming customers, buildingrelationshipsand delivering fantastic customer service.

• Understanding what matters most to each customerand helping them with their travel money needs

• Putting your training into action and offering expert advice onourproducts and services.

• Working in a fast-paced environment processingforeign exchange transactions and online ordersaccurately so our customers leave happy.

• Working together as a team driving performance, deliveringexcellenceand celebrating success together.

• Following company processes and payingattentionto the detail to ensure everything stays on track.

Whatwe’relooking for

• A great communicator who has a passion for great customer service.

• Someone who actively listens to understand our customer needs and create a fantastic customer experience.

• A positive,can-doattitude where no challenge istoobigand a desire to make a difference each day.

• Areal teamplayerwho’sready tolearn, growand develop as part of our amazing team.

What’sin it for you

• Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.

• Wellbeing support : Programmes to help with physical, mental, and financial wellness.

• Flexible shifts : Patterns to suit different lifestyles, with overtime available

• 25 days holiday + bank holidays (pro-rata)

• Monthly bonus : Earn extra when you hit your targets

• Pension plan : With Scottish Widows

• Career development : Access to training, learning pathways, and internal opportunities to grow

About Travelex

We’rea leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976,we’vehelped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring thatexpertiseto local communities across the UK.

Ready to apply?

We’reproud to be an inclusive employer. We do not discriminateon the basis ofrace, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Whoever you are, whereveryou'refrom,you’llbe welcomed here. Ifyou’reready to take the next step in your career, start your journey with us.