Tesco Travel Money Advisor

Travelex; Ayr; On-site; GBP 6,500 - 7,500; Part time

Benefits offered by this job

Private Medical

Dental Insurance

Critical Illness Insurance

Wellbeing programmes

Flexible shifts

25 days holiday

Monthly bonus

Pension plan

Job summary

Tesco Travel Money, in partnership with Travelex, is looking for a Travel Money Advisor in Ayr. The role is permanent and part-time (9.5 hours per week) with a salary of £13.50 per hour plus a monthly bonus, working in-store to assist customers with travel money needs.

You will welcome customers, understand their needs, and provide expert advice while processing transactions accurately and supporting the team to drive excellent service and sales.

Qualifications

• Welcoming customers and delivering great service.
• Understanding customer needs for travel money.
• Following processes with attention to detail.

Responsibilities

• Welcoming customers and delivering fantastic customer service.
• Understanding what matters most to each customer and helping with travel money needs.
• Offering expert advice on products and services.

Skills

Customer service

Communication

Team player

Positive attitude

Active listening

Job description

Tesco Travel Money Advisor - Ayr

Hours per week : 9.5

Salary: £13.50 per hour + Monthly Bonus

Contract: Permanent, Part Time

A job where you can grow, connect, and make a real impact

At Tesco Travel Money,in partnership withTravelex, wepride ourselves on delivering fantastic customer service andhelping ourcustomers start their journeys with confidence. As a TravelService Partner,you’llbe part of a friendly team in one of ourBureau, supportingourcustomerswith theirtravel moneyneeds and delivering brilliant service every time.

Whetheryou’relooking to build your skills, take on new challenges, or grow your career, this role offersa great placeto start.

What the job involves

• Welcoming customers, buildingrelationshipsand delivering fantastic customer service.
• Understanding what matters most to each customerand helping them with their travel money needs
• Putting your training into action and offering expert advice onourproducts and services.
• Working in a fast-pacedenvironment processingforeign exchange transactions and online ordersaccurately so our customers leave happy.
• Working together as a team driving performance, deliveringexcellenceand celebrating success together.
• Following company processes and payingattentionto the detail to ensure everything stays on track.

Whatwe’relooking for

• A great communicator who has a passion for great customer service.
• Someone who actively listens to understand our customer needs and create a fantastic customer experience.
• A positive,can-doattitude where no challenge istoobigand a desire to make a difference each day.
• Areal teamplayerwho’sready tolearn, growand develop as part of our amazing team.

What’sin it for you

• Optional benefits available - including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
• Wellbeing support : Programmes to help with physical, mental, and financial wellness.
• Flexible shifts : Patterns to suit different lifestyles, with overtime available
• 25 days holiday + bank holidays (pro-rata)
• Monthly bonus : Earn extra when you hit your targets
• Pension plan : With Scottish Widows
• Career development : Access to training, learning pathways, and internal opportunities to grow

About Travelex

We're a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we've helped millions of people access international money-quickly, safely, and simply. At Tesco Travel Money, we bring thatexpertiseto local communities across the UK.

Whoever you are, whereveryou’refrom,you’llbe welcomed here.

We're proud to be an inclusive employer. We do not discriminateon the basis ofrace, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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