Tesco Shift Leader - Days - Rubery

Tesco Retail; Birmingham; On-site; GBP 18,000 - 26,000; Part time

Job summary

Tesco is seeking a Shift Lead to supervise store operations and lead our team during shifts, ensuring an excellent in-store experience for customers. You will schedule tasks, respond to daily challenges, and collaborate across departments to keep the store running smoothly.

The role emphasises strong leadership, service quality, and adaptability in a fast-paced retail environment. Applicants should be 18+ with a passion for inclusive service and teamwork.

Qualifications

• Experience leading in a fast-paced retail environment.
• Strong leadership and communication skills.
• Ability to build inclusive team environments.

Responsibilities

• Lead store operations in the manager's absence.
• Coach colleagues, give feedback and role model great service.
• Explain store procedures and ensure customer needs are met.
• Foster positive, inclusive relationships among team members.

Skills

Team leadership

Customer service

Communication

Job description

Availability Window

Days From time To time Mon 14:00:00 23:00:00 Tue 14:00:00 23:00:00 Wed 14:00:00 23:00:00 Thu 14:00:00 23:00:00 Fri 14:00:00 23:00:00 Sat 13:15:00 23:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks' notice of your shifts.

Please note that you need to be 18 or over to apply for this role.

Leading the team to deliver a great experience for customers in-store.�

Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.�

Building positive, inclusive relationships that help colleagues perform at their best.

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Confidently leading the store in the Manager's absence.

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� � � Making balanced, flexible decisions and adapting well to change.

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� � � Coaching colleagues, giving feedback and role modelling great service.�

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Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.�

Experience working in a team lead or management position in a fast-paced retail environment.��

Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.

Build positive, long lasting relationships to create an inclusive, supportive team environment.

A clear communicator, using a variety of methods to keep the team well informed.��

A natural leader who motivates and inspires the team to deliver outstanding results.

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We're committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone's Welcome.

We also understand that life varies for each of us, so we're always open to conversations about flexible working.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer.