Tesco Shift Leader - Days

Tesco PLC; Leeds, Horsforth; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Colleague discounts

Wellbeing support

Uniform provided

Cycle-to-work scheme

Job summary

Tesco PLC in the United Kingdom is seeking a Shift Lead to oversee store operations and deliver excellent customer service. You will lead a team across store functions, act as a go-to for daily queries, and build a positive, inclusive work environment.

The role offers flexible hours with a guaranteed minimum of 16 hours per week, an hourly pay starting at £15.59 rising to £16.86 in M25 stores, and benefits including colleague discounts and wellbeing support. 18+.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong communication and problem-solving skills.
• Ability to coach colleagues and deliver great service.

Responsibilities

• Lead the store team to deliver excellent customer experiences.
• Be the go-to person for day-to-day operational queries.
• Build an inclusive team environment and motivate staff.

Skills

Team leadership

Retail management

Communication

Job description

Availability Window

Days From time To time Sun 14:00:00 23:00:00

Mon 14:00:00 23:00:00

Wed 06:00:00 15:00:00

Sat 06:00:00 15:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks' notice of your shifts. If your availability is close to what we're looking for, we still encourage you to apply.

Please note that you need to be 18 or over to apply for this role.

You will be responsible for

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager's absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.
• Build positive, long-lasting relationships to create an inclusive, supportive team environment.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We're committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone's Welcome.

We also understand that life varies for each of us, so we're always open to conversations about flexible working.

Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)

Flexible working available from day one

10% off with your Colleague Clubcard, rising to 15% on pay-day weekends, with a second card to share with family

Free wellbeing services to support your mind, body and life

Free wellbeing services to support your mind, body and life

Life cover worth five times your pay and an awardâ€'winning pension with matching contributions up to 7.5%

A range of benefits to choose from, including discounts, shares and cycle-to-work schemes

Uniform provided, plus policies to support you through life's key moments