Tesco Shift Leader

Tesco PLC; Annesley; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

20 days holiday

Flexible working

Clubcard discount

Wellbeing services

Life cover

Pension with matching

Uniform provided

Job summary

Tesco PLC in the United Kingdom is recruiting a Shift Lead to support daily store operations, inspire the team and deliver a great customer experience.

You will work in a fast-paced environment with guaranteed hours, flexible shifts and opportunities to grow. The role requires leadership, clear communication and a commitment to service.

Qualifications

• Experience in team lead or management in fast-paced retail environments.
• Strong service orientation with a focus on customer needs.
• Clear, effective communication with colleagues and customers.
• Natural leader who motivates and guides the team toward excellent results.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve customers, communities, and planet a little better every day.

Skills

Team leadership

Customer service

Communication

People management

Education

Experience in retail management

Job description

Availability Window Days From time To time Sun 12:00:00 24:00:00
Wed 15:00:00 24:00:00
Thu 12:00:00 24:00:00
Sat 12:00:00 24:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.

Please note that you need to be 18 or over to apply for this role.

What is in it for you

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)Â
• Flexible working available from day one.
• 10% off with your Colleague Clubcard, rising to 15% on payâ€'day weekends, with a second card to share with family.
• Free wellbeing services to support your mind, body and life.
• Life cover worth five times your pay and an awardâ€'winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycleâ€'toâ€'work schemes.
• Uniform provided, plus policies to support you through life†s key moments.

You will be responsible for

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager†s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Experience working in a team lead or management position in a fast-paced retail environment

• Be a strong role model with a passion for delivering great service and ensuring every customer†s needs are met.
• Build positive longâ€'lasting relationships to create an inclusive, supportive team environment.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

Tesco†s vision is to be every customer†s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We†re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone†s Welcome.