Tesco Colleague - Phone Shops - Guildford Superstore

ENGINEERINGUK; Guildford; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated individuals for their Phone Shop in Guildford. This role offers the chance to deliver exceptional customer service while working in a dynamic retail environment. With flexible hours and a supportive team, you will play a vital role in enhancing the shopping experience for customers. Enjoy competitive pay, generous holiday allowances, and various colleague benefits. If you are passionate about service and thrive in a fast-paced setting, this opportunity is perfect for you.

Benefits

20 days holiday plus personal day

Flexible working options

Colleague discounts

Wellbeing resources

Exclusive deals

Life cover

Pension

Qualifications

• Passion for delivering excellent service with pride.
• Ability to adapt in a fast-paced environment.

Responsibilities

• Delivering a great shopping experience and maintaining facilities.
• Creating a positive impression through professional appearance.

Skills

Customer Service

Sales Motivation

Adaptability

Relationship Building

Punctuality

Job description

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Tesco Colleague - Phone Shops - Guildford Superstore

View more categories | View less categories | Sector: Retail and Wholesale | Contract Type: Permanent | Hours: Full Time

About the role

Availability Window

• Sun: 10:00 - 14:15
• Mon: 10:00 - 19:00
• Tue: 10:00 - 19:00
• Fri: 10:00 - 19:00
• Sat: 09:00 - 19:00

Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of your shifts. We support flexibility; if your available times closely match but do not exactly align with our advertised hours, we would still love to hear from you. Read more.

Customers are at the heart of everything we do. Working in our store means helping to serve our shoppers better every day, meeting great people, and being part of a diverse team where everyone is welcome. Whether you seek stability or flexibility, this role could be ideal for you.

Responsibilities include:

• Delivering a great shopping experience, following routines, maintaining facilities, and acting on customer feedback.
• Creating a positive impression through professional appearance and helpful service.
• Demonstrating helpful and friendly service behaviors, ensuring legal compliance and due diligence.
• Supporting your manager with cost control, stock accuracy, and stock routines.

Minimum requirements:

• A passion for delivering excellent service with pride.
• Motivation to work in a sales and service environment.
• Ability to adapt in a fast-paced environment.
• Strong relationship-building skills with colleagues.
• Punctuality, good presentation, and readiness to represent the brand.

What’s in it for you?

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays).
• Flexible working options from day one.
• Colleague discounts, wellbeing resources, exclusive deals, life cover, pension, and more. Details at this link.

About Us

Our vision is to become every customer's favorite way to shop, acting responsibly and sustainably. We embrace diversity, equity, and inclusion, welcoming everyone and supporting flexible working arrangements. We are committed to accessibility and inclusion, with resources available at this link.

Please note:

• We recruit individuals over the school leaver's age. For details, visit this link.
• Candidates over 18 are required for roles involving early mornings, late nights, or specific departments.
• Roles may close early during high application volumes.

For more about us, visit www.tescoplc.com.