Tesco Colleague - Phone Shops - Guildford Superstore

TN United Kingdom; Guildford; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player is seeking enthusiastic individuals to join their team as Phone Shop colleagues. This role offers a minimum of 12 guaranteed hours per week, with a pay rate starting at £12.87 per hour. You'll be at the forefront of customer service, ensuring every shopping experience is exceptional. With opportunities for flexible working and career progression, this position is perfect for those who thrive in dynamic environments. Join a diverse team where your contributions matter, and enjoy benefits like holiday entitlement and discounts from day one.

Benefits

20 days holiday entitlement

Flexible working from day one

Discounts on products and services

Access to wellbeing resources

Life cover

Pension scheme

Qualifications

• Passion for delivering great service and greeting customers.
• Drive and motivation to work in a sales and service environment.

Responsibilities

• Deliver a great shopping trip for customers and listen to feedback.
• Maintain high standards of dress and serve customers with pride.

Skills

Customer Service

Sales Skills

Adaptability

Relationship Building

Job description

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Tesco Colleague - Phone Shops - Guildford Superstore, Guildford

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Client:

Tesco

Location:

Guildford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

b84a7235563b

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Availability Window
Days From time To time Sun 10:00:00 - 14:15:00
Mon 10:00:00 - 19:00:00
Tue 10:00:00 - 19:00:00
Fri 10:00:00 - 19:00:00
Sat 09:00:00 - 19:00:00

Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.

We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
You’ll meet great people, learn new things and be part of a diverse team where everyone is welcome.
Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

Responsibilities include:

• Delivering a great shopping trip for customers, following all routines, ensuring facilities are in good order, and listening to customer feedback.
• Creating a positive impression, maintaining high standards of dress, and being ready to serve customers.
• Following service culture, demonstrating helpful and friendly behaviors, and doing what’s right for customers.
• Ensuring legal compliance, understanding safety routines, and demonstrating due diligence.
• Supporting your manager to control costs, maintain stock accuracy, and be prepared for stock routines.

Requirements:

• A passion for delivering great service, greeting customers with a smile, and serving with pride.
• Drive and motivation to work in a sales and service environment.
• Ability to adapt in a fast-paced, changing environment.
• A passion for human connection and relationship building.
• Being punctual, well-presented, and a brand ambassador.

Benefits include:

• Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months, plus Bank holidays.
• Request flexible working from day one.
• Discounts on products and services, access to wellbeing resources, and colleague deals.
• Life cover, pension scheme, and various other benefits.

About us:

Our vision is to become every customer's favourite way to shop, with a core purpose of 'Serving our customers, communities and planet a little better every day'. We value diversity and are committed to creating an inclusive environment. We offer flexible working arrangements and are proud to be an inclusive employer. For accessibility support, visit our accessibility page.