Tesco Colleague Nights

Tesco PLC; Sunderland; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working from day one

Clubcard discount 10% (rising to 15%)

Wellbeing services

Life cover & pension matching up to 7.

Discounts, shares and cycle-to-work

Uniform provided & life-event support

Job summary

Tesco PLC is hiring a store colleague in Sunderland to deliver friendly, practical service and get to know customers. You will support various store tasks including shelf replenishment, checkout service, online order picking, and occasional delivery assistance, contributing to great service and sales.

This role emphasizes teamwork, initiative, and a positive attitude. With flexible hours, a welcoming environment, and the Tesco Colleague pay starting at £13.28 per hour (rising to £14.55 in M25

Qualifications

• Experience delivering friendly, natural service to customers.
• Comfort with products and services and helping customers.
• Ability to support store operations and assist customers as needed.

Responsibilities

• Provide friendly, natural service and get to know customers.
• Be confident with products and services and offer help when needed.
• Support store across tasks: shelf replenishment, checkout, online order picking, occasional delivery assistance, and general service duties.

Skills

Customer service

Teamwork

Cash handling

Shelf replenishment

Job description

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay-day weekends, with a second card to share with family
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award‑winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle‑to‑work schemes
• Uniform provided, plus policies to support you through life's key moments

You will be responsible for:

• Providing friendly, natural service and getting to know your customers.
• Being confident with our products and services and offering help when needed.
• Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.

A passion for delivering great service, greeting customers with a smile, and serving them with pride.

To build rapport so customers leave having had a great experience.

To use your initiative and make the right decisions for customers.

To work well in a team and communicate openly, having fun, and celebrating success.

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Colleague pay starts at £13.28 per hour, rising to £14.55 in stores within the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

We're committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone's Welcome.