Tesco Colleague

Tesco PLC; West of England; On-site; GBP 18,000 - 20,000; Full time

Benefits offered by this job

Holiday leave

Flexible working

Colleague discount

Wellbeing services

Life cover

Pension with matching contributions

Uniform provided

Job summary

Tesco PLC in the United Kingdom is recruiting store colleagues to put customers at the centre of everything we do. You'll join a friendly, inclusive team, gain new skills, and enjoy varied daily challenges across shelf replenishment, checkout service and online order picking.

Pay starts at £13.28 per hour, rising to £14.55 in M25 stores, with a guaranteed minimum of 16 hours per week and flexible working options from day one. We offer benefits, uniform, and an award‑winning pension.

Qualifications

• Excellent customer service and strong communication skills.
• Ability to work flexibly across various shifts.
• Capable of working in a fast-paced retail environment.

Responsibilities

• Provide friendly, natural service to customers.
• Assist with shelf replenishment and store duties.
• Operate checkout and support online order picking.
• Support delivery where required and maintain store cleanliness.
• Contribute to reduce waste and drive sales.
• Communicate effectively with team and customers.

Skills

Customer service

Teamwork

Flexible hours

Communication

Job description

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit. Tesco Colleague pay starts at £13.28 per hour, rising to £14.55 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks' notice of your shifts. If your availability is close to what we're looking for, we still encourage you to apply.

Benefits

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay day weekends, with a second card to share with family after 12 weeks service
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle to work schemes
• Uniform provided, plus policies to support you through life's key moments

You will be responsible for

• Providing friendly, natural service and getting to know your customers.
• Being confident with our products and services and offering help when needed.
• Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• To build rapport so customers leave having had a great experience.
• To use your initiative and make the right decisions for customers.
• To work well in a team and communicate openly, having fun, and celebrating success.

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve our customers, communities and the planet a little better every day by acting responsibly and sustainably.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.

We understand that life varies for each of us, so we're always open to conversations about flexible working. Talk to us during your application about how we can support you. We're proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please . Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please visit the Government website.

Candidate availability window required Day From To Thursday 17:45 23:00 Wednesday 17:00 23:00 Tuesday 17:00 23:00 Friday 16:15 23:00