Tesco Colleague - Burgess Hill Superstore

Retail Human Resources plc; Burgess Hill; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a prestigious retail team as a Tesco Colleague, where you will provide exceptional customer service while being part of a diverse and welcoming team. Enjoy benefits like competitive pay, flexible working hours, holidays, and exclusive discounts. Ideal for those who value customer interaction and teamwork.

Benefits

Holiday entitlement starting at 20 days plus personal day.

Discounts including 10% off and 15% during pay weekend.

Free wellbeing services and resources.

Life cover of five times your pay.

Pension with up to 7.5% matching contributions.

Uniform provided.

Qualifications

• Passion for delivering great service.
• Ability to build rapport with customers.
• Initiative and decision-making skills.

Responsibilities

• Serve customers with passion and pride.
• Work in service, picking, and replenishment areas.
• Participate in seasonal, community, and charity events.

Skills

Customer service

Teamwork

Decision-making

Reliability

Job description

Tesco Colleague - Burgess Hill Superstore

Availability Window

• Thu: 17:00 - 20:00
• Fri: 17:00 - 20:00
• Sat: 12:00 - 18:00

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you prefer fewer hours (to a minimum of 12), we have opportunities for this too and would love to hear from you.

The table shows the preferred working hours during the week. We will schedule your contracted hours within these times, with 3 weeks’ notice of your shifts. We support flexibility; if your available times match closely but not exactly, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do. This role is for doers, with variety and daily challenges that make it exciting.

As a store colleague, you will help serve our shoppers better every day, meet great people, learn new skills, and be part of a diverse, welcoming team. Whether you seek stability, flexibility, or career progression, this role could be for you.

You will be responsible for:

• Knowing your customers and serving them with passion and pride.
• Being knowledgeable about products and services.
• Working in service, picking, and replenishment areas as needed.
• Applying your training to work safely and effectively.
• Making customer-focused decisions and delivering store routines.
• Participating in seasonal, community, and charity events.
• Understanding store performance and contributing to sales, waste reduction, and profit.
• Handling products carefully to maintain quality.
• Living our values, making everyone feel welcome, and following policies.
• Accepting deliveries into the store when required.

You will need:

• A passion for delivering great service and greeting customers with a smile.
• Ability to build rapport and make customers’ shopping trips enjoyable.
• Initiative and decision-making skills for customer benefit.
• Teamwork and open communication skills.
• Reliability, punctuality, and professional appearance.

What's in it for you:

• Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
• Flexible working requests from day one.
• Discounts including 10% off and 15% during pay weekend, saving up to £2,000 annually with the Colleague Clubcard.
• Free wellbeing services and resources.
• Life cover of five times your pay and a pension with up to 7.5% matching contributions.
• Benefits like discounts, shares, cycle schemes, and more.
• Uniform provided and policies supporting all of life's moments.
• Access to colleague networks for diverse backgrounds.

About us: Our vision is to be every customer's favorite shopping destination. We’re committed to serving communities and the planet responsibly. We foster an inclusive culture where everyone can be themselves, celebrate diversity, and have equal opportunities. We are moving towards a blended work model combining office and remote work.
Note: Successful applicants will need to provide bank details on their start date.

We are a Disability Confident Leader, committed to an accessible recruitment process. For support, visit our accessibility page.