Territory Sales Manager/TCS Engineer - Northern Ireland & ROI

Zenith Hygiene Systems Ltd; Lisburn; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading company in janitorial products seeks a Territory Sales Manager / TCS Engineer to manage accounts and service equipment. This role involves identifying business opportunities, maintaining customer relations, and ensuring equipment functionality. The position offers remote work and a permanent contract, with various benefits including annual leave and medical insurance.

Benefits

23 days annual leave

Pension & Life Assurance Scheme

Excellent Commission Scheme

Private medical insurance

Cycle to Work Scheme

Two paid community volunteering days

Internal career progression support

Long Service Awards

Opportunity for career break

Qualifications

• 2-5 years engineering experience in dispensing or dosing equipment highly desirable.
• Full UK driving licence required.

Responsibilities

• Manage existing accounts and grow janitorial product sales.
• Install, maintain, and repair dispensing and dosing equipment.
• Perform quality assurance checks and resolve faults.

Skills

IT literate

Electrical systems competence

Strong communication

Customer awareness

Organized

Tools

MS Office

Job description

Department:

Sales & Business Development

Location:

Remote

Description

Service areas: Northern Ireland & ROI

Contract Type: Permanent, Full Time

Hours: Monday - Friday, 36.25hrs p/w

As a Territory Sales Manager / TCS Engineer, you will be responsible for maintaining and managing existing accounts, growing and presenting our janitorial products, along with the installations, service, and maintenance of dispensing and dosing equipment.

Key Responsibilities

Territory Sales Manager

• Identify janitorial business opportunities.
• Report on territory sales results (weekly, monthly, quarterly, and annually).
• Identify customer needs and recommend product solutions.
• Work closely with salespeople and other internal teams to meet individual goals.
• Answer customer questions about features, pricing, and additional services.
• Cross-sell other service products, when appropriate.

TCS Engineer

• Install, commission, maintain, and repair dispensing and dosing equipment, such as dishwasher and laundry dosing units, various water and non-water-fed chemical dispensing units, and enzymes dosing units.
• Responsible for installing (unpacking) and sometimes assembling equipment, servicing, and maintaining dispensing and dosing equipment for clients.
• Perform quality assurance checks to verify equipment operates according to design specifications and regulations.
• Diagnose, troubleshoot, and resolve faults; organize repairs as needed.
• Raise and submit quotes for parts, ensuring part numbers match technical manuals/products, and confirm receipt of parts.
• Return warranty parts to suppliers; return unused parts to stores after visits.
• Complete electronic job sheets after site visits.
• Maintain regular communication with the Technical Customer Services Team.
• Maintain and check van stock.

Skills, Knowledge & Expertise

• IT literate (MS Office)
• Competent working on electrical systems, including reading diagrams, and basic plumbing skills.
• 2-5 years engineering experience in dispensing or dosing equipment or similar (highly desirable).
• Full UK driving licence.
• Strong communication and listening skills.
• Commercial acumen.
• Continuous development of product knowledge.
• Customer awareness.
• Organized and detail-oriented.
• Ability to work autonomously and as part of a team.
• Ability to think ahead and work flexibly under pressure.

Job Benefits

• 23 days annual leave + statutory leave; part-time roles may vary.
• Pension & Life Assurance Scheme.
• Excellent Commission Scheme.
• Private medical insurance, including 24hr online GP and Wellbeing app (after 1 year).
• Participation in Cycle to Work Scheme, retail vouchers, and eye care vouchers.
• Two paid community volunteering days annually.
• Internal career progression support.
• Long Service Awards.
• Opportunity for career break after 3 years of service.

*Note: Employment is provisional until confirmation of right to work in the UK, driver's license, and DBS check (if applicable) are received.

As a diverse and inclusive employer, we embed equality, diversity, and inclusion into all aspects of our work. We are committed to staff wellbeing and environmental sustainability.

Zenith values diversity and encourages applications from all communities.