Territory Account Manager

Johnson Controls; Manchester; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Competitive base salary with uncapped佣

Company car or car allowance

Pension and life assurance

25 days annual leave

Employee assistance programme

Career development and training

Employee discounts

Wellbeing initiatives

Job summary

Johnson Controls is seeking a Territory Account Manager to drive growth across large customer accounts by selling Installations, PSAs and Lifecycle & Maintenance services. You will engage with senior decision-makers to tailor solutions and deliver sustainable business growth.

You will collaborate with engineering, operations and service teams, manage the full sales cycle, and consistently exceed targets while leveraging CRM to forecast and optimise the pipeline across a defined territory in

Qualifications

• Proven track record of achieving sales targets in B2B technical/service environments.
• Experience selling to large enterprise or strategic accounts.
• Ability to engage and influence stakeholders at director level and above.
• Strong consultative selling and negotiation skills.
• Experience developing account strategies and managing complex sales opportunities.
• Commercial awareness with compelling value propositions.
• Excellent communication, presentation and relationship management.
• Full UK driving licence.

Responsibilities

• Develop and execute strategic account plans across a designated territory.
• Identify, qualify, and secure opportunities for installations, PSAs, and L&M service contracts.
• Build and maintain relationships with directors, operational leaders, and procurement teams.
• Conduct consultative sales discussions to understand customer challenges and tailor solutions.
• Collaborate with engineering, operations, estimating, and service teams to deliver proposals.
• Manage full sales cycle from prospecting through negotiation and close.
• Maintain pipeline accuracy and provide regular sales forecasts via CRM.
• Monitor market activity and industry trends to identify growth opportunities.
• Ensure customer satisfaction through proactive account management and engagement.
• Consistently achieve and exceed sales targets, revenue objectives, and profitability goals.

Skills

Sales targets achievement

B2B sales

Strategic account management

Consultative selling

Negotiation

Account strategy development

Commercial awareness

Communication skills

Driving licence

Tools

CRM platforms

Job description

Territory Account Manager

What You Will Do

As a Territory Account Manager, you will be responsible for driving the growth of Johnson Controls' service and solutions portfolio across a portfolio of large customer accounts. Focusing on the sale of Installations, Planned Service Agreements (PSAs), and Lifecycle & Maintenance (L&M) services, you will engage with senior decision-makers to develop tailored solutions that address complex customer requirements. Working closely with technical, operations, and delivery teams, you will adopt a consultative sales approach to identify opportunities, strengthen customer relationships, and deliver sustainable business growth. This is a high-impact role requiring strategic thinking, commercial acumen, and the ability to influence stakeholders at director level and above.

What We Offer

• Competitive base salary and uncapped commission structure
• Company car or car allowance
• Comprehensive benefits package including pension and life assurance
• 25 days annual leave plus bank holidays
• Employee assistance programme
• Career development and ongoing training opportunities
• Access to employee discounts and wellbeing initiatives
• Opportunity to work with industry-leading products, services, and technologies

How You Will Do It

• Develop and execute strategic account plans across a designated territory.
• Identify, qualify, and secure opportunities for installations, PSAs, and L&M service contracts.
• Build and maintain strong relationships with key stakeholders, including directors, operational leaders, and procurement teams.
• Conduct consultative sales discussions to understand customer challenges and develop bespoke solutions.
• Collaborate with engineering, operations, estimating, and service teams to deliver customer-focused proposals.
• Manage the full sales cycle from prospecting through to negotiation and contract close.
• Maintain an accurate pipeline and provide regular sales forecasts through CRM systems.
• Monitor market activity, competitor offerings, and industry trends to identify growth opportunities.
• Ensure customer satisfaction through proactive account management and ongoing engagement.
• Consistently achieve and exceed sales targets, revenue objectives, and profitability goals.

What We Are Looking For

Required:

• Proven track record of achieving sales targets within B2B technical, service, or solutions-based environments.
• Experience selling to large enterprise or strategic accounts.
• Ability to engage and influence stakeholders at director level and above.
• Strong consultative selling and negotiation skills.
• Experience developing account strategies and managing complex sales opportunities.
• Commercial awareness with the ability to build compelling value propositions.
• Excellent communication, presentation, and relationship management skills.
• Self-motivated with the ability to manage priorities across a broad geographic territory.
• Full UK driving licence.

Preferred:

• Experience within fire, security, building solutions, HVAC, building controls, or related technical service industries.
• Knowledge of service agreements, maintenance contracts, or lifecycle solutions.
• Familiarity with CRM platforms and structured sales methodologies.
• Experience working with integrated or bespoke customer solutions.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centres, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organisation, we help customers achieve their sustainability and operational goals while creating smarter, healthier and more resilient environments.