Tennis & Sports Venue Operations Manager

Leisure People Recruitment; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading recruitment agency in sports is seeking an Operations Manager for an iconic venue in South Kensington, London. The role involves overseeing sports programming, leading a team, and ensuring excellent customer experiences. Candidates should have managed a large team, possess excellent interpersonal and organisational skills, and be flexible with shifts. This full-time position offers a rewarding environment with growth opportunities.

Qualifications

• Managed a large team in a high footfall sports facility or recreation operation.
• Experience in tennis/sports and/or kids activity programming.
• Excellent interpersonal and organisational skills.

Responsibilities

• Ensure the programming and clubs are optimised and booking procedures are followed.
• Lead and develop a team of Recreation Assistants and front-line staff.
• Address and resolve customer complaints in person and via email.

Skills

Interpersonal skills

Organisational skills

Flexibility in working hours

Job description

A leading recruitment agency in sports is seeking an Operations Manager for an iconic venue in South Kensington, London. The role involves overseeing sports programming, leading a team, and ensuring excellent customer experiences. Candidates should have managed a large team, possess excellent interpersonal and organisational skills, and be flexible with shifts. This full-time position offers a rewarding environment with growth opportunities.