Tenant Reference & Progress Specialist

Miles & Barr Estate Agents; Herne Bay; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Discounts at 900 retailers

Wellbeing resources

Counselling support

Smart Tech Scheme

Cycle to Work

Family leave enhancements

Pension plan

Qualifications funding

Team socials

Job summary

Miles & Barr Estate Agents, part of the Lomond network in Kent, is seeking a Tenancy Progressor for our Herne Bay office. The role focuses on guiding applicants and landlords through references and tenancy checks, ensuring a smooth process for all parties involved. Salary £26,000–£28,000 depending on experience.

Join a supportive team with access to LOMONDlife benefits and development opportunities as you help clients find and secure their rental homes.

Qualifications

• Excellent communication skills with clients both face-to-face and over the phone.
• Strong administration and organisational abilities.
• Motivation to exceed targets and contribute to team success.
• Committed to delivering a first-class customer experience.

Responsibilities

• Collaborate with landlords and prospective tenants to manage the application and referencing process.
• Administer references from tenants applying for rental properties.
• Communicate with landlords and tenants clearly and efficiently.
• Take ownership of issues and inquiries to reach a successful outcome for all parties.
• Provide support to a busy, fast-paced team.

Skills

People skills

Organization

Target driven

Customer focus

Job description

Miles & Barr Estate Agents, part of the Lomond network in Kent, is seeking a Tenancy Progressor for our Herne Bay office. The role focuses on guiding applicants and landlords through references and tenancy checks, ensuring a smooth process for all parties involved. Salary £26,000–£28,000 depending on experience.

Join a supportive team with access to LOMONDlife benefits and development opportunities as you help clients find and secure their rental homes.