Tenant Liaison & Access Coordinator

Allscreens Nationwide Ltd; Doncaster; On-site; GBP 19,000 - 23,000; Full time

Job summary

A Tenant Liaison Officer is required to work in and around the Doncaster area for Allscreens Nationwide Ltd. The ideal candidate will have a background in construction or similar roles, with strong communication, customer service and IT skills, and must be willing to travel.

You will deliver clear communications to residents about works, act as the main contact for enquiries, coordinate access, resolve issues promptly and maintain detailed records for project documentation.

Qualifications

• Experience as Tenant Liaison Officer or in construction/related role.
• Strong communication and customer service skills.
• Good IT skills and willingness to travel.

Responsibilities

• Deliver clear and effective communications to customers and residents about the nature and scope of works.
• Act as the main point of contact for residents, addressing enquiries professionally.
• Coordinate access arrangements to ensure works are delivered on schedule.
• Resolve access-related or resident issues promptly, escalating where necessary.
• Maintain records of communications, access arrangements, and issue resolutions for project documentation.

Skills

Communication

Customer service

IT skills

Driving licence

Job description

A Tenant Liaison Officer is required to work in and around the Doncaster area for Allscreens Nationwide Ltd. The ideal candidate will have a background in construction or similar roles, with strong communication, customer service and IT skills, and must be willing to travel.

You will deliver clear communications to residents about works, act as the main contact for enquiries, coordinate access, resolve issues promptly and maintain detailed records for project documentation.