Temporary Workplace Coordinator

AQA Recruiting; Guildford; In loco; GBP 17.000 - 24.000; Tempo pieno

Descrizione del lavoro

AQA in Guildford is seeking a Temporary Workplace Coordinator to join our small on-site team. You will manage reception services, hospitality, post and day-to-day office administration with a focus on safe, efficient operations.

Working 12:00–18:00, you’ll close/end-of-day checks, prepare the workplace for the next day and support colleagues and visitors with a friendly, professional approach. The role is based on the Guildford campus with two-way smart-working considerations.

Competenze

• Friendly, professional and confident supporting colleagues and visitors.
• Organised, practical and comfortable supporting meeting rooms and day-to-day office activities.
• Uses initiative and takes ownership when responding to workplace and facilities issues.
• Has good attention to detail and is confident using Microsoft Office.
• Can work independently and flexibly as part of a small team.
• Hands-on approach and comfortable carrying out routine workplace and end-of-day checks.
• Ideally has experience in workplace, facilities, reception, hospitality or customer service.

Mansioni

• provide a welcoming and professional service to colleagues and visitors
• support meeting rooms, shared spaces, hospitality and basic AV requirements
• respond to workplace, facilities and service desk queries
• help keep the office safe, organised, well stocked and ready for use
• support visitors, contractors, deliveries, post and general workplace administration
• complete workplace and end-of-day checks, reporting or escalating any issues
• work flexibly with the Workplace team to support the smooth day-to-day running of the office

Conoscenze

Customer service

Organised

Microsoft Office

Reception experience

Facilities experience

Team player

Strumenti

Microsoft Office

Descrizione del lavoro

At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen. Our Workplace team plays an important role in making sure our Guildford office is welcoming, safe, and ready for colleagues and visitors each day. We are looking for a Temporary Workplace Coordinator to join our small on-site team and provide practical day-to-day support across the office.

You will be a visible and approachable point of contact for colleagues and visitors, helping with meeting rooms, workplace and facilities queries, hospitality, deliveries and post, office administration and general workplace readiness. Working 12:00 to 18:00, a key part of this role, is the completion end-of-day checks, closing the office and preparing the workplace for the following working day.

In this role, you will also:

• provide a welcoming and professional service to colleagues and visitors
• support meeting rooms, shared spaces, hospitality and basic AV requirements
• respond to workplace, facilities and service desk queries
• help keep the office safe, organised, well stocked and ready for use
• support visitors, contractors, deliveries, post and general workplace administration
• complete workplace and end-of-day checks, reporting or escalating any issues
• work flexibly with the Workplace team to support the smooth day-to-day running of the office

You will be someone who:

• is friendly, professional and confident supporting colleagues and visitors
• is organised, practical and comfortable supporting meeting rooms and day-to-day office activities
• uses initiative and takes ownership when responding to workplace and facilities issues
• has good attention to detail and is confident using Microsoft Office and learning new systems
• can work independently and flexibly as part of a small team
• has a hands-on approach and is comfortable carrying out routine workplace and end-of-day checks
• ideally has experience in workplace, facilities, reception, hospitality or customer service

AQA is an independent charity that sets and marks over half of all GCSEs and A-levels in the UK every year. Our purpose is to advance education by helping students and teachers to realise their potential.

Contract details

• Location: Full time in our Guildford Offices, on the University of Surrey campus, GU2 7XJ
• Pay: £14.85 per hour
• Start Date: 04/01/2027
• End Date: 23/04/2027
• Working hours: 12:00 - 18:00, Monday to Friday

Reasonable Adjustments

If you require any reasonable adjustments during the recruitment process or in the role, please contact the recruiter named in the vacancy advert or your interview correspondence. They will work with you to ensure the appropriate support is in place and that the process is as accessible and equitable as possible. If you're unsure who your recruiter is, or can't reach them, contact Faye Harrison (she/her) at [e-mail] or 07813 724161, and she'll direct you to the right person. Please note that Faye cannot assist with temporary vacancy enquiries or non-recruitment matters. For temporary vacancies, contact [e-mail].

Smart Working

We’re operating a smart working model. This allows for our colleagues to work from two days a week in one of our offices across England.

Diversity and inclusion

AQA is committed to creating a workplace where everyone feels they belong and can do their best work. We value the different perspectives, experiences and backgrounds our people bring, knowing they strengthen our culture, decision-making and impact. We welcome applications from people of all backgrounds and lived experiences.

Conflict of Interest

Please note that due to the confidential nature of our work, we are unable to employ people for our temporary roles who are currently a candidate for Key Stage 4 and 5 public examinations.

Safeguarding

AQA is committed to the safeguarding of children and adults at risk. We’re dedicated to reducing the risk of employing or contracting any person intent on abusing their position of trust, along with identifying and responding to any incident of alleged abuse from its employees or associates fairly and swiftly. For more information on safeguarding at AQA please visit the AQA website here.