Temporary Staffing Senior Operations Manager

Bristol NHS Foundation Trust; Bristol; On-site; GBP 58,000 - 65,000; Full time

Job summary

Bristol NHS Foundation Trust is seeking a Temporary Staffing Operations Senior Manager to lead the Temporary Staffing service across the Trust, ensuring effective booking, deployment and management of temporary workers.

In this senior role you will oversee workforce planning, agency spend, governance and reporting to NHS England, while building strong relationships with clinical divisions and senior leaders to deliver safe staffing and service improvements.

Qualifications

• Experience and proven ability in managing organisational change
• Knowledge of working in the NHS
• Experience of managing a range of staff or significant service
• Proven ability to analyse and resolve complex issues
• Significant experience of budgetary management
• Management experience at senior level minimum of 5 years

Responsibilities

• Provide operational leadership for the Temporary Staffing service, overseeing the management of temporary workers across multiple hospital sites.
• Oversee service performance, workforce planning, agency management, governance, financial oversight and service improvement.
• Lead a large multidisciplinary team, build relationships with stakeholders across the Trust and represent the service at local, regional and national forums.
• Deliver workforce initiatives, reduce agency spend, improve performance and ensure compliance with NHS England requirements and Trust policies.
• Collaborate with HR, Finance, Payroll, Nursing, Medical Staffing and Operational Services to develop policies and procedures.
• Represent the Trust at local, regional and system-wide forums to shape the future of temporary staffing.

Job description

Main area Temporary Staffing Grade Band 8a Contract Permanent Hours Full time - 37.5 hours per week (Mon-Fri) Job ref 387-TS6919-KM-A

Employer Bristol NHS Foundation Trust Employer type NHS Site UHBW Town Bristol Salary £57,528 - £64,750 pa Salary period Yearly Closing 22/09/2026 23:59

Temporary Staffing Senior Operations Manager

Band 8a

North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1 st July 2026 to become Bristol NHS Foundation Trust. This will create an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.

Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Our job adverts may close as soon as sufficient applications have been received.

Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.

Job overview

An exciting opportunity has arisen to join Bristol NHS Foundation Trust as a Temporary Staffing Operations Senior Manager. This pivotal leadership role is responsible for the operational management and performance of the Temporary Staffing service across the Trust, ensuring the effective booking, deployment and management of all Temporary workers. The post holder will work closely with Divisional teams, Heads of Service and senior leaders to deliver a responsive, high-quality service that supports safe staffing, workforce sustainability and organisational priorities.

Main duties of the job

You will provide operational leadership for the Temporary Staffing service, overseeing the management of Temporary Workers across multiple hospital sites. The role includes responsibility for service performance, workforce planning, agency management, governance, financial oversight and service improvement. You will lead a large team, build strong relationships with stakeholders across the Trust and represent the service at local, regional and national forums. The post holder will also play a key role in delivering workforce initiatives, reducing agency spend, improving performance and ensuring compliance with NHS England requirements and Trust policies.

Working for our organisation

Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.

With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.

Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

Detailed job description and main responsibilities

This is a high-profile leadership role with responsibility for operational performance, workforce efficiency, governance and financial oversight across the Temporary Staffing service.

The successful candidate will provide visible leadership to a large multidisciplinary team, ensuring high standards of customer service, performance and compliance. They will oversee the booking and management of bank and agency workers across multiple hospital sites, monitor service performance, lead reporting for NHS England and senior Trust leaders, and ensure the service continues to meet the needs of clinical divisions.

The role has significant responsibility for agency spend management, including monitoring usage, negotiating agency rates, authorising invoices and identifying opportunities to maximise the use of our Temporary workers. The post holder will also lead service improvement projects, develop and review policies and standard operating procedures, and work closely with stakeholders across HR, Finance, Payroll, Nursing, Medical Staffing and Operational Services.

You will represent the Trust at local, regional and system-wide forums, helping shape the future of temporary staffing across Bristol and the wider BNSSG system. This is an excellent opportunity for a confident and influential leader who enjoys driving change, building relationships and delivering tangible improvements in workforce services.

Why Join Us?

This is an opportunity to lead a service that sits at the heart of hospital operations. You'll be joining an ambitious and supportive team that has recently brought together services across multiple organisations and continues to shape the future of temporary staffing across Bristol. If you are passionate about leading people, improving services and delivering results at scale, we'd love to hear from you

Person specification

• Experience and proven ability in managing organisational/service change
• Knowledge of working in the NHS
• Experience of managing a range of staff or significant service
• Proven ability to analyse and resolve complex issues
• Significant experience of budgetary management
• Management experience at senior level minimum of 5 years

We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.

As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.

The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.

BFT is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.

To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.

If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

By applying for this post, you are agreeing to Bristol NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

IMPORTANT:

Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.

Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date.

Therefore, if you are interested and you meet the requirements of the Person Specification.

Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.

As a guide interviews should usually take place within 3 weeks of the closing date.

When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.