Temporary Sales Associate

lego; Liverpool; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Wellbeing resources

Colleague discount

Bonus scheme

Hybrid work policy

Job summary

The LEGO Group in Liverpool is seeking a welcoming team member to ensure a signature guest experience while handling cash register functions. You will keep the store clean and visually engaging, support stockroom duties, and promote LEGO brand standards.

Join a team focused on safety, wellbeing and customer engagement, with a hybrid work model and a generous colleague discount. Experience with promotions and loyalty programs is a plus.

Qualifications

• Strong customer service mindset and friendly guest interactions.
• Accurate cash handling and register operations.
• Ability to maintain LEGO Brand Retail visual standards.
• Commitment to safety rules and store policies.

Responsibilities

• Greet every guest and perform cash register functions with a professional manner.
• Keep the store clean, safe and visually appealing, adhering to standards.
• Assist in stockroom duties, receive merchandise and manage stock levels.
• Resolve customer issues and report escalations to management.
• Engage customers with LEGO products and promotions.

Skills

Customer service

Cash handling

Visual merchandising

Safety compliance

Problem solving

Team player

Job description

Core Responsibilities

• Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards
• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations
• Resolve customer issues and report challenging situations to manager
• C ustomer engagement
• Use of promotional materials, loyalty programs
• Typicaly, responsible for store operational tasks in duty

What's in it for you?

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children's Rights.