10 Hour - Sales Associate

1034 LEGO Company Limited; Sheffield; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Family Care Leave

Insurances

Wellbeing

Colleague Discount

Bonus

Hybrid work policy

Job summary

The LEGO Group is seeking a frontline retail team member in Sheffield to create a signature guest experience. You will greet visitors, handle cash, and ensure the store reflects LEGO Brand Retail visual standards.

You will maintain a clean, safe store environment, assist with stockroom duties, and engage customers with promotions and loyalty programs. A collaborative, guest-focused approach is essential, with a hybrid work policy supporting a balance between office and store presence.

Qualifications

• Customer-focused interaction with guests to ensure signature experience.
• Accurate cash register operation and cash handling.
• Maintain store displays to LEGO Brand Retail visual standards.
• Collaborate with team to ensure smooth store operations and guest satisfaction.

Responsibilities

• Greet guests and provide a welcoming atmosphere in-store.
• Execute cash register transactions with accuracy and efficiency.
• Keep the store clean, safe, and visually appealing.
• Assist in receiving and stocking merchandise in the stockroom.
• Address customer issues and escalate to management when needed.
• Engage customers with promotions and loyalty programs.

Skills

Customer Service

Cash Handling

Visual Merchandising

Teamwork

Job description

Core Responsibilities:

• Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards
• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations
• Resolve customer issues and report challenging situations to manager
• Customer engagement
• Use of promotional materials, loyalty programs
• Typically, responsible for store operational tasks in duty

What’s in it for you? Here is what you can expect:

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights.

Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, and having fun. Build your career brick by brick and play your part in continuing our mission to “inspire and develop the builders of tomorrow”.