Temporary Retail Assistant — Community Impact Role

Scope; Northampton; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

35 days holiday

Job summary

Scope Northampton shop is seeking a Temporary Sales Assistant for a 3‑month fixed term, 35 hours per week. You will join a friendly retail team, deliver excellent customer service, handle cash and help create a welcoming shopping experience for customers.

Working 35 hours across five days, you will assist with stock, merchandising and shop operations while supporting the Shop Manager. DBS check is required; apply by 30 September 2026.

Qualifications

• Proven experience in a retail or customer service environment.
• Good written and numerical skills to carry out a variety of administrative tasks.
• Clear, confident communication skills.
• Friendly, efficient and professional customer service that delivers a great in‑shop experience for every customer.
• Proactive approach to generating ideas and solutions that help increase sales and support stock generation.
• Proven organisational and prioritising skills.
• Be flexible, respond positively to change, and work effectively under pressure and deal with conflicting priorities.

Responsibilities

• Complete cash handling, banking and associated administration, ensuring that till operations adhere to Scope’s policies and procedures and the Shop Operating Manual.
• Maintain a high standard of merchandising of products both in the window and inside the shop.
• Assist the Shop Manager and Assistant Shop Manager to manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times.
• Demonstrate excellent customer service and always promoting good practice within the shop.

Skills

Retail experience

Customer service

Communication skills

Numerical skills

Organisation

Flexibility

Proactiveness

Job description

Scope Northampton shop is seeking a Temporary Sales Assistant for a 3‑month fixed term, 35 hours per week. You will join a friendly retail team, deliver excellent customer service, handle cash and help create a welcoming shopping experience for customers.

Working 35 hours across five days, you will assist with stock, merchandising and shop operations while supporting the Shop Manager. DBS check is required; apply by 30 September 2026.