Temporary Customer Care Administrator

Persimmon plc; Leicester; Hybrid; GBP 20,000 - 24,000; Part time

Benefits offered by this job

Life Cover & Contributory Pension

Bonus

Employee Benefits Platform

Job summary

Persimmon Homes is seeking a Customer Care Administrator on a temporary maternity cover basis in Leicester. You will provide general administration and secretarial support using initiative, ensuring timely messaging and smooth office operations.

Key duties include handling calls, data entry in COINS, diary management, coordinating with sub-contractors, and maintaining accurate records. The role requires strong communication, organisation, and office software skills.

Qualifications

• Good written and verbal communication skills.
• Previous experience within an office environment.
• Computer literate with experience of Microsoft Word, Excel, Power Point and Outlook.
• Ability to be well organised, self-motivated with high attention to detail.

Responsibilities

• Triaging incoming telephone calls and distributing messages promptly.
• Assisting in secretarial duties, including data entry into COINS and the use of Excel spreadsheets.
• Assisting in the provision of refreshments where required.
• Booking of appointments with diary and calendar management.
• Issuing correspondence and updates to sub-contractors.
• Monitoring and responding to general emails and letters.
• Attending meetings and accurate minute taking, documenting key tasks for follow-up.
• Carrying out various other administrative duties.

Skills

Communication

Office environment

Organised

Self-motivated

Attention to detail

Time management

Tools

COINS

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Persimmon Homes is seeking a Customer Care Administrator on a temporary maternity cover basis in Leicester. You will provide general administration and secretarial support using initiative, ensuring timely messaging and smooth office operations.

Key duties include handling calls, data entry in COINS, diary management, coordinating with sub-contractors, and maintaining accurate records. The role requires strong communication, organisation, and office software skills.