Temporary Credit Controller — Overdue Payments & Accounts

Michael Page; Hailsham; On-site; GBP 21,000 - 22,000; Full time

Benefits offered by this job

25 days holiday

Job summary

Michael Page is recruiting a Credit Controller near Hailsham to manage customer account balances and chase overdue payments for a property business. You will liaise with debt collection agencies, branches, sales people and the credit control team to ensure policy compliance.

This role involves monitoring balances, contacting customers, keeping clear records of conversations and payments, updating account information, prioritising follow-ups, and assisting with information requests such as

Qualifications

• Experience managing customer accounts and admin tasks.
• Confidence contacting customers about overdue payments.
• Strong attention to detail when updating account records.
• Ability to organise follow-up activity and manage several accounts.
• Clear written and verbal communication for payment conversations.

Responsibilities

• Monitor customer account balances and identify overdue payments.
• Contact customers to request payment and agree practical next steps.
• Keep clear records of payment conversations, payments and account updates.
• Update account information accurately to maintain reliable financial records.
• Review outstanding balances regularly and prioritise follow-up activity.
• Work with internal colleagues to resolve account queries and payment issues.
• Support customers with ad-hoc requests for information: receipt of payment, query issue progress, copy documents, etc

Skills

Experience managing customer accounts

Confidence contacting customers

Attention to detail

Organising follow-up activity

Clear written and verbal communication

Job description

Michael Page is recruiting a Credit Controller near Hailsham to manage customer account balances and chase overdue payments for a property business. You will liaise with debt collection agencies, branches, sales people and the credit control team to ensure policy compliance.

This role involves monitoring balances, contacting customers, keeping clear records of conversations and payments, updating account information, prioritising follow-ups, and assisting with information requests such as