Permanent Credit Controller - Drive Cash Flow & Collections

ACCA Careers; Hove; On-site; GBP 29,000 - 31,000; Full time

Job summary

Michael Page is seeking a Permanent Credit Controller based in Hove. You will manage customer payments, maintain accurate account records and follow up outstanding balances to keep the finance function running smoothly.

You will investigate payment queries, prepare updates on balances and help improve timely collection across the property portfolio, with a clear, professional approach when contacting customers.

Qualifications

• Experience managing customer accounts and following up outstanding payments.
• Ability to discuss payment queries with customers in a clear and professional manner.
• Strong attention to detail when maintaining account records and payment information.
• Ability to investigate invoice and payment discrepancies accurately.
• Experience preparing clear updates on outstanding balances.
• Comfort working with financial data and keeping records organised.

Responsibilities

• Monitor customer accounts and keep payment records accurate and up to date.
• Contact customers about outstanding balances and agree suitable payment arrangements where needed.
• Issue payment reminders and follow up overdue invoices in a timely, professional way.
• Investigate payment queries and work with relevant colleagues to resolve account issues.
• Maintain clear notes on customer contact, payment promises and account activity.
• Prepare regular updates on outstanding balances to support the accounting and finance team.
• Reconcile customer payments against invoices to ensure account information is complete.
• Help improve the timely collection of payments across the property portfolio.

Skills

Customer accounts

Payment follow-up

Attention to detail

Discrepancy investigation

Record keeping

Customer communication

Job description

Michael Page is seeking a Permanent Credit Controller based in Hove. You will manage customer payments, maintain accurate account records and follow up outstanding balances to keep the finance function running smoothly.

You will investigate payment queries, prepare updates on balances and help improve timely collection across the property portfolio, with a clear, professional approach when contacting customers.