Telesales Team Manager

Global Payments; Stockport; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Telesales Team Manager to lead and inspire a team of telesales agents. In this pivotal role, you will drive performance, mentor talent, and ensure alignment with business objectives. The company offers an uncapped commission structure and opportunities for career growth within a supportive environment. Join a rapidly growing organization that values results-driven individuals and fosters a culture of collaboration and excellence. If you are ready to make your mark in the financial technology sector, this is the perfect opportunity for you.

Benefits

Uncapped commission structure

Career growth opportunities

Incredible events and incentives

Qualifications

• Proven experience in a B2B sales leadership role with a minimum of 12 months.
• Strong background in managing and developing sales teams.

Responsibilities

• Lead and mentor a team of telesales agents to achieve high performance.
• Monitor performance indicators and provide feedback for improvement.
• Foster a collaborative team environment.

Skills

B2B sales leadership

Team management

Communication skills

Problem-solving skills

Performance analysis

Tools

Dialler management

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Takepayments is a dynamic and rapidly growing company dedicated to providing top quality merchant services. We are the UKs most trusted payments provider with an outstanding 4.9 rating on Trustpilot. We are a part of the Global Payments Group who are a Fortune 500 company that offer a full range of configurable solutions that unify every aspect of commerce.

If you are a dynamic, results-driven salesperson looking to make your mark within the financial technology industry, this is the place for you. Show off your collaboration skills as you work within departments of our organization to coordinate impactful results. You will have a proven track record in outbound telesales, be a top performer, and thrive in a fast-paced, high-pressure environment. Come find out why we stand out from the competition as a trusted, quality-first payment solutions provider.

Benefits of being our Telesales Team Manager:

• Uncapped commission structure, allowing you to earn more based on your sales performance.
• Opportunity for career growth within a dynamic and supportive team.
• Incredible events and incentives including once in a lifetime experience at a luxury worldwide location.

Responsibilities for our Telesales Team Manager:

• Lead, inspire, and mentor a team of telesales agents to achieve high performance and exceed goals.
• Monitor key performance indicators, provide feedback, and identify areas for improvement.
• Foster a positive and collaborative team environment.
• Work closely with Senior Management & Directors to align team objectives with overall business goals.
• Coach individuals to improve quality and performance.
• Deliver 1-2-1s, and comply with HR policies at line manager level.
• Take a customer first approach whilst ensuring optimum profitability of all sales activity.

Requirements:

• Proven experience in a B2B sales leadership role (12 months minimum experience).
• Experience in managing a team remotely.
• Strong background in managing and developing sales teams.
• Knowledge of using and managing a dialler would be advantageous.
• Excellent communication, motivation, and interpersonal skills.
• Results-oriented with a track record of meeting and exceeding sales objectives.
• Ability to analyse performance metrics and implement necessary changes.
• Strong problem-solving skills and a proactive approach to challenges.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].

Interested in learning more about Global Payments and Our Family of Brands?

Global Payments Inc. (NYSE: GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to operate their businesses more efficiently across a variety of channels around the world.

Headquartered in Georgia with nearly 24,000 employees worldwide, Global Payments is a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific and Latin America. For more information, visit www.globalpaymentsinc.com and follow Global Payments on Twitter (@globalpayinc), LinkedIn and Facebook.