Telesales Lead - Drive Growth From the Front

Fabric Recruitment Ltd; East Midlands; On-site; GBP 48,000 - 52,000; Full time

Job summary

Fabric Recruitment Ltd is seeking a Telesales Manager in Derbyshire. The role centers on leading a small telesales team while staying hands-on, generating leads and closing new business. The successful candidate will drive outbound activity, own targets and build a scalable sales function.

You will lead from the front with proactive calls, develop strategies, and mentor others to improve performance and conversion rates. Derbyshire location with a 37.5-hour week and flexible working arrangements.

Qualifications

• Proven experience in B2B telesales/outbound sales.
• Experience managing, mentoring or coaching a sales team.
• Strong track record of generating new business through proactive outbound calling.
• Confident in making cold calls and speaking to decision-makers.
• Excellent telephone communication and relationship-building skills.
• Ability to engage business owners, senior decision-makers and other stakeholders.
• Natural ability to handle objections and close business.
• Target-driven and competitive mindset.
• Resilient to rejection and maintains momentum.

Responsibilities

• Lead from the front with a high volume of outbound calls to generate new business.
• Own team and individual sales targets and ensure activity and performance.
• Build and manage your pipeline alongside the team’s pipeline.
• Turn cold calls into opportunities and convert them into clients.
• Follow up relentlessly to avoid leads going cold.
• Coach the team on calling, prospecting, objection handling and closing.
• Listen to calls, provide feedback and help improve telephone technique.
• Set expectations around daily call volumes, conversations, appointments, leads and conversions.
• Monitor performance against KPIs and take action where needed.
• Develop and implement outbound strategies to improve contact rates and conversions.
• Build relationships with decision-makers and create long-term commercial relationships.
• Take ownership of CRM, accurate recording of activity, prospects and opportunities.
• Collaborate with wider business to hand over new clients effectively.

Skills

Telesales leadership

Outbound sales

Lead generation

Telephone communication

Relationship building

Negotiation

Coaching

Target-driven

Prospecting

CRM management

Tools

CRM

Job description

Fabric Recruitment Ltd is seeking a Telesales Manager in Derbyshire. The role centers on leading a small telesales team while staying hands-on, generating leads and closing new business. The successful candidate will drive outbound activity, own targets and build a scalable sales function.

You will lead from the front with proactive calls, develop strategies, and mentor others to improve performance and conversion rates. Derbyshire location with a 37.5-hour week and flexible working arrangements.