Telesales Advisor

Verisure; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Call Centre Sales Advisor to join their dynamic team in Newcastle. This role offers an exciting opportunity to engage with warm leads, pitch innovative security solutions, and build lasting customer relationships. With a competitive salary and uncapped commission, your earnings potential is substantial. The company prides itself on providing excellent growth opportunities, comprehensive benefits, and a supportive work environment. If you are passionate about sales and customer service, this is the perfect role for you to thrive and succeed.

Benefits

Bupa Health Insurance

Pension Plan

21 days plus bank holidays

Gym Flex

Cycle to Work Scheme

Q Card Membership

Free Sports Facilities

Employee Alarm Discount Programme

Qualifications

• Previous call centre or sales experience in a B2C environment.
• Comfortable with dialing and closing sales.

Responsibilities

• Pitching products and services to warm leads.
• Understanding customer needs to generate qualified bookings.
• Updating customer and sales database accurately.

Skills

Customer Service

Sales Experience

Communication Skills

Persuasion

Job description

Salary potential: £50,000 a year (OTE) uncapped

Location: Newcastle Call Centre of Excellence

Job type: Full-time, 37.5 hours per week . Immediate start

Compensation

In this Verisure Call Centre Sales Advisor role, you will enjoy a guaranteed basic salary complemented by an uncapped commission scheme. Successful agents during the first year can typically earn between £40k and £50k and can even reach +£60k.

Benefits

• Performance based career progression with excellent growth opportunities
• Bupa health Insurance, pension plan
• 21 days plus bank holidays increases to 23 days plus bank holidays after 1 years’ service (bank holidays might be replaced to other days depending on shift and business needs). Birthday off
• Gym Flex + Cycle to work scheme
• Q card membership providing discounts to hundreds of local stores around the office. Discounts at local restaurants, attractions and retail outlets
• Free sport facilities (3 tennis court, 7-a-side football pitch, Netball court)
• Employee alarm discount programme after completion of probation period
• Remote work: no

What You Will Be Doing

• Pitching our product & services to warm leads to generate new sales
• Understand potential customers needs through specific questions to generate qualified bookings and provide tailor-made quotations to generate new sales
• Establish and build rapport developing great customer service
• Accurately update the customer and sales database in our tracking system

About You

• You have previous call centre, customer service or sales experience in a B2C environment
• You feel very comfortable dialling, persuading and closing sales
• You are self-confident, customer-focused and a results-oriented person
• You enjoy learning in a dynamic and challenging environment
• You have excellent communication skills providing effective solutions to our customer’s needs

About Us

We are Verisure, the no.1 Alarm System Company in Europe and Latin America protecting more than 4 million customers in residential and small businesses across 16 countries with +18,000 employees. In the UK, Verisure is the fastest growing security company with more than 800 employees across the country.

Our values and behaviours are meaningful and resonate in each of us, in everything we do, and this is the reason why we have been awarded “Call Centre of the year 2019” (UKCCF).

Would you like a Call Centre Sales Advisor job where growth opportunities are endless? If you are passionate about sales, customer service and achieving targets this is the job for you!

ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFUL